ISBN-10:
1848215169
ISBN-13:
9781848215160
Pub. Date:
01/29/2013
Publisher:
Wiley
Tools for Collaborative Decision-Making / Edition 1

Tools for Collaborative Decision-Making / Edition 1

by Pascale Zarate
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Product Details

ISBN-13: 9781848215160
Publisher: Wiley
Publication date: 01/29/2013
Series: FOCUS Series
Pages: 128
Product dimensions: 6.30(w) x 9.30(h) x 0.70(d)

About the Author

Pascale Zaraté is a Professor at Toulouse 1 Capitole University, France.

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Table of Contents

LIST OF FIGURES ix

LIST OF TABLES xi

INTRODUCTION xiii

CHAPTER 1. ALTERATION OF DECISION-MAKING PROCESSES INORGANIZATIONS 1

1.1. Decisional processes 1

1.2. Introduction of ICT in organizations 5

1.3. The decision-making process revisited 7

1.4. Conclusion 9

CHAPTER 2. NEW DECISION-MAKING PROCESSES 11

2.1. Examination of the context of such decision-making 11

2.2. Context and decision-making 14

2.3. Experiment 15

2.4. Conclusion 18

CHAPTER 3. THE NEED TO COOPERATE 21

3.1. Cooperation: definitions 21

3.2. Types of cooperation 27

3.2.1. Complementary cooperation 27

3.2.2. Interdependent cooperation 28

3.2.3. Negotiated cooperation 28

CHAPTER 4. COOPERATIVE DECISION-MAKING 31

4.1. Process of collaborative decision-making 34

4.2. Model of the process of collaborative decision-making36

CHAPTER 5. ACTIVITY SUPPORT SYSTEMS 39

5.1. Interactive decision support systems 39

5.2. Business intelligence 42

5.3. Intelligent or knowledge-based DSSs 43

5.4. Cooperative knowledge-based systems 46

5.5. Group Decision Support Systems (GDSSs) 49

5.6. Facilitation of group decision-making 51

5.7. Collaborative engineering 55

5.8. Cooperative design approach 56

5.9. Cooperative systems 57

5.10. Workflow 60

5.11. Cooperative multi-agent systems 62

CHAPTER 6. COOPERATIVE DECISION SUPPORT SYSTEMS: CDSSS 65

6.1. Distributed DSSs 65

6.2. Proposal of an architecture 66

6.2.1. Interpersonal communication tool 69

6.2.2. Task management tool 69

6.2.2.1. Support for management of non-nominal situations 70

6.2.2.2. Planning support tool in the context of distancelearning 73

6.2.2.3. Conclusion 75

6.2.3. Knowledge capitalization tool 75

6.2.3.1. Knowledge capitalization: a process-oriented model76

6.2.4. Dynamic human/computer interaction tool 80

6.3. Process of group decision-making 81

6.4. Conclusion 88

GENERAL CONCLUSION 91

BIBLIOGRAPHY 95

INDEX 105

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