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Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services
     

Toward a Culture of Consequences: Performance-Based Accountability Systems for Public Services

by Brian M. Stecher, Frank Camm, Cheryl L. Damberg, Laura S. Hamilton, Kathleen J. Mullen
 

Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are drawn from five sectors: child care, education, health care,

Overview

Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are drawn from five sectors: child care, education, health care, public health emergency preparedness, and transportation.

Product Details

ISBN-13:
9780833050151
Publisher:
Rand Publishing
Publication date:
08/10/2010
Pages:
272
Product dimensions:
5.90(w) x 8.90(h) x 0.80(d)

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