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Training and Development for the Hospitality Industry (AHLEI) / Edition 1 available in Paperback
Every hospitality organization needs well-trained employees. Use this text to teach your students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it.
Students will learn:
• How to measure training as an investment in the organization
• Assessment methods to determine training needs
• Instructional design techniques and
|Edition description:||New Edition|
|Product dimensions:||6.90(w) x 9.00(h) x 0.80(d)|
Table of Contents
A Case for Training and Development
Training and Development as an Investment
Assessing Training Needs
Training Tools and Techniques
Training with Technology
Measuring and Evaluating Training and Development
Training the Trainer
Orientation and Socialization
Hourly Employee Training
Supervisory and Management Development
Outsourcing Training and Development