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In this indispensable companion to the classic book Evaluating Training Programs—The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.
|Sold by:||Barnes & Noble|
|File size:||1 MB|
About the Author
Kirkpatrick is Professor Emeritus at the University of Wisconsin, where he taught at the Management Institute for 30 years.
Table of ContentsPreface
Part I: The Four Levels' Biggest Challenge
1. The Four Levels in the 21st Century
2. The Challenge: Transferring Learning to Behavior
Part II: Foundations for Success
3. Strategy and Leadership
4. Culture and Systems
5. Success at Levels 1 and 2
Part III: Solutions to the Challenge
8. The Glue to Hold It All Together
Part IV: Best Practices Case Studies
9. Manufacturing Organizations
10. Service Organizations
11. Taking Action
About the Authors