This book describes a groundbreaking concept that enables public librariesand librariansto become indispensable by following a "Three Pillars" educational approach, and by replacing traditional terms with powerful, intuitive, value-enhanced terminology that everyone understands.
|Edition description:||New Edition|
|Product dimensions:||7.00(w) x 9.90(h) x 0.50(d)|
About the Author
Valerie J. Gross, MM, MLS, JD, has served as president and CEO of Howard County Library System (HCLS) in Maryland since 2001.
Table of Contents
Part I Overview-The What and Why
1 The Power of Language 3
2 The Three Pillars Philosophy 7
3 Supporting Strategic Vocabulary-Key Terms 23
4 Supporting Strategic Vocabulary-A Few More Words 39
5 Strategic Titles 53
6 Tricks of the Trade 67
Part II Implementation-The How
7 A+ Partners in Education 77
8 Internal Steps 99
9 Knock Their Socks Off 117
10 Sensational Strategic Planning 139
11 Strong Investment 153
12 A New Era 157
What People are Saying About This
"The best change initiative for public libraries that I can remember."
"I am reading Transforming Our Image and I can't put it down. I'm writing notes like crazy. It makes absolute sense. This will be our foundation from now on."
"Applying the Transforming Our Image words and attitudes resulted in our receiving budget increases when every other library in our area continued to see dramatic funding cuts."
"I was completely blown away. Gross articulates exactly how public libraries should be presenting themselves to the community for what we are already doing. A passionate treatise of our educational value. "