Trust in Virtual Teams: Organization, Strategies and Assurance for Successful Projects

Trust in Virtual Teams: Organization, Strategies and Assurance for Successful Projects

by Thomas P. Wise

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Product Details

ISBN-13: 9781409453611
Publisher: Taylor & Francis
Publication date: 06/28/2013
Pages: 216
Product dimensions: 6.90(w) x 9.70(h) x 0.70(d)

About the Author

Dr Wise, PMP, ASQ-CQM, is a Quality Director with 20+ years’ experience in problem solving and process improvement in industry, including Nuclear Power, Finance, and Communications. A professor with Villanova University, DeSales University, and University of Phoenix, Dr Wise teaches supplier and software quality, business research, and organizational and project management.

Table of Contents

Contents: Foreword; Preface; Part I Understanding and Building Trust: Understanding trust; Why talk about trust?; Building personality based trust; Building cognitive based trust; Building institutional based trust. Part II Virtual Team Working: What are the elements of virtuality?; Am I virtual?; How different roles are affected by virtuality; Understanding quality assurance: the basic mechanics to support information discovery. Part III Quality Assurance, Trust and the Virtual Team: Organizational strategies that influence the success of virtual team management; Bibliography; Index.

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