Trust Matters: New Directions in Health Care Leadership

Trust Matters: New Directions in Health Care Leadership

by Michael H. Annison, Dan S. Wilford

Hardcover

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Product Details

ISBN-13: 9780787943899
Publisher: Wiley
Publication date: 09/16/1998
Series: Business and Management Series
Pages: 160
Product dimensions: 6.20(w) x 9.33(h) x 0.75(d)

About the Author

MICHAEL H. ANNISON is president of The WestrAnd Group. His 1993 book, Managing the Whirlwind, won the 1995 James A. Hamilton Book of the Year Award from the American College of Healthcare Executives.
DAN S. WILFORD is president and chief executive officer of Memorial Hermann Healthcare System and chairman, VHA, Inc. He is the winner of the American College of Healthcare Executives Gold Medal Award as the nation's outstanding health care executive, 1996.

Table of Contents

1. Why Trust Matters.

2. Trust in Organizations.

3. Challenges to Trust.

4. Trust and Collaboration.

5. Next Steps.

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