Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons.

Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.

1136403559
Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons.

Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.

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Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

Underserved Patrons in University Libraries: Assisting Students Facing Trauma, Abuse, and Discrimination

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Overview

While university libraries strive to meet the needs of all students, some groups have traditionally been overlooked. This volume engages with those underserved populations on college campuses, with an emphasis on those facing trauma, abuse, and discrimination. It brings a variety of authorial voices to discuss different aspects of that service and to share current research related to underserved populations in libraries. This combination supports research in LIS and beyond while offering concrete ways for service providers to make a difference in the lives of their patrons.

Editors Skinner and Gross have both conducted extensive research in ethically meeting patron needs. They and their contributors are keenly aware of the complex and interwoven considerations that inform such service, such as patron desire for confidentiality accompanied by an urgent need for assistance. This volume is committed to sharing diverse voices in the field and to exploring the interrelationship between theoretical findings and practical applications—all in the service of underserved patrons.


Product Details

ISBN-13: 9781440870422
Publisher: ABC-CLIO, Incorporated
Publication date: 01/12/2021
Sold by: Barnes & Noble
Format: eBook
Pages: 204
File size: 6 MB

About the Author

Julia C. Skinner, PhD, received her doctorate at the School of Information at Florida State University and has published numerous works at the intersection of theory and practice with a strong community focus.

Melissa Gross, PhD, is professor at the School of Information at Florida State University and a past president of the Association for Library and Information Science Education.

Table of Contents

Foreword Nicole A. Cooke ix

Introduction Julia C. Skinner Melissa Gross xv

Chapter 1 "Have the Library Brought to You": Embedded Librarianship as Intentional Strategy to Support Underserved Patrons Lorin K. Jackson 1

Chapter 2 ESL Club Newsletter Contributes to Inclusiveness on Campus Phillip Fitzsimmons April K. Miller 13

Chapter 3 (Re)Connecting Adult Students to the Community College Library: Developing a Social Justice and Equity-Oriented Liaising Program to Support Returning Adult Students Amanda Roper Andrea Kincaid Andrew Foskey 29

Chapter 4 The Ivory Tower's Gray Library: Evaluating Services for Older Adult Students in Academic Libraries Joseph Winberry Bharat Mehra 42

Chapter 5 Supporting Veterans and Military-Affiliated Families in an Academic Library Michelle Shea 59

Chapter 6 Academic Librarian Engagement against Campus Sexual Violence Jinxuan Ma Lynne Stahl 73

Chapter 7 Bringing Trauma-Informed Practices to Underserved Patrons at University Libraries Monte-Angel Richardson Stephanie Rosen Marna M. Clowney-Robinson Danica San Juan 91

Chapter 8 Assisting Students Attending School after or during Incarceration Bobbie Bushman Dale Monobe 109

Chapter 9 Academic Libraries Supporting Students Experiencing Homelessness and Housing and Basic Needs Insecurity Vikki C. Terrile 123

Chapter 10 Academic Library Services and Communication with Patrons with Communication Disorders Brady D. Lund 137

Chapter 11 Information Services for Students with Anxiety Disorders and Depression Angel Sloss 150

Chapter 12 Secrecy, Avoidance, Shame, and Misunderstanding: Where University Libraries Are Struggling to Support Mentally Ill Students and Opportunities for Change Abigail L. Phillips 164

Chapter 13 How Interpersonal Violence Impacts Our Patrons, Our Library, Our Campus Racine L. Amos 176

Conclusion Beyond Theory and Practice: New Directions for Research and Service Julia C. Skinner Melissa Gross 191

About the Contributors 195

Index 201

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