Finally! A book that explains Computer Telephony technology in simple terms. New value added resellers (VARs) and CT veterans will gain a better understanding of the way CT works and when and how to use it. From basic phone connections to speaking and faxing on-line data, various CT technologies are described through a sample interactive voice/fax response application. Recent market studies indicate that 58% of US businesses will invest in CT solutions by 1997! Understanding Computer Telephony introduces VARs and system integrators to this exploding CT market and uncovers profitable opportunities. The market opportunities and technologies are reviewed in five easily referenced sections: 1. Market Opportunities: CT integration with current solutions, new applications development, and vertical market leverage 2.Telephone Connections: Analog, T-1, E-1, and ISDN 3. Caller Input: Caller ID, touch-tone, dial pulse detection, and speech recognition 4. CT Output: Digitized and synthesized speech, fax processing, call transfer, and out-dialing 5. Data Access: IBM mainframe and midrange, RS-232, LAN Xbase, and SQL/ODBC.
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Understanding Computer Telephony based on 0 ratings. 1 reviews.
This book didn't deliver enough info. It was much too basic to be useful