1. INTRODUCTION AND BACKGROUND. Stereotyping. Race and Ethnicity. Ways of Looking at Culture. Common Ideas About Culture. Implicit and Explicit Behavior. Worldviews and Cultural Variability. The Dynamics of Human Interaction. Intentionality and Cross-Cultural Communication. Cultural Development and Adaptation. The Chaotic Nature of Human Interaction. Conclusion. PART I. Developing Self-Awareness: From the Inside Out. 2. SELF AND VERBAL INTERACTIONS. Self as a Verbal Communicator. Verbal Communication: Speaking. Verbal Communication: Listening. Understanding Your Verbal Conversational Style. Verbal Interactions in Small, Intimate Groups. Verbal Interactions in Small, Nonintimate Groups. Verbal Interactions in Large Groups. Conclusion. 3. SELF AND NONVERBAL INTERACTIONS. Learning About Language and Culture. Self as a Nonverbal Communicator. Nonverbal Interactions in Small, Intimate Groups. Nonverbal Interactions in Small, Nonintimate Groups. Nonverbal Interactions in Large Groups. Conclusion. PART II. Developing Awareness of Others: From the Outside In. 4. EMOTIONS: THEIR PERMISSIBILITY AND EXPRESSION. Perceptions of Emotions. Emotions: Biological and Cultural Determinants. Universality of Emotions. Cultural and Individual Differences. Interpretations of Emotions. Conclusion. 5. SELF: WHERE IT IS, WHERE IT ENDS. Definition of Concepts. Self in Mainstream United States Culture. Self in Other Cultural Contexts. Gender. Class. Religion. Race and Ethnicity. Conclusion. 6. RELATIONSHIPS: RULES, ROLES, AND SCRIPTS. Power in Relationships. Intimate Relationships. Social Relationships. Public Relationships. Gender. Assimilation and Acculturation. Class. Religion. Race and Ethnicity. Choice and Privilege. Conclusion. 7. TIME AND SPACE: HIDDEN COMMUNICATIONS. Culture and Nonverbal Communication. The Role of Time in Communications. Time. Space. Uses of Time and Space. Conclusion. APPENDICES: A. Commonly Agreed-upon Ethnic Identities of United States Subcultures. B. Ecomap. REFERENCES. AUTHOR INDEX. SUBJECT INDEX.
Understanding Diversity: A Learning-as-Practice Primer / Edition 1by Barbara F. Okun, Jane Fried, Marcia L. Okun, Jane Fried, Marcia L. Okun
Pub. Date: 07/28/1998
This powerful book addresses the issues of diversity from the perspective of individual differences rather than stereotypes. Part I deals with development of self-awarenessfrom the inside outand Part II deals with development of awareness of othersfrom the outside in. The authors make no assumptions about the cultural, racial, or ethnic background
This powerful book addresses the issues of diversity from the perspective of individual differences rather than stereotypes. Part I deals with development of self-awarenessfrom the inside outand Part II deals with development of awareness of othersfrom the outside in. The authors make no assumptions about the cultural, racial, or ethnic background of their readers. The perspective of the book is that all people are strongly shaped by culture, including white, able-bodied, heterosexual persons of European ancestry who consider themselves to be the dominant culture in North America and Western Europe. The authors offer information and exercises that help readers learn to assess cross-cultural situations and interact personally and professionally with others who are likely, because of their cultural backgrounds, to have different values, perceptions, behaviors, and expectations of how people should act towards them. Throughout the book, readers will find examples that will help them see how cultural expectations may shape their own reactions to common situations. For example, readers may have experienced feeling offended when someone asks what they consider to be an intrusive question, or they may have felt anxious when alone in an elevator with a person of another race or a disheveled, unkempt person. As readers learn about their own ingrained assumptions, they will begin to develop an appreciation of others' values and beliefs. This primer provides a learning-as-practice model where readers, through the use of exercises, strategies , and conceptual material, first recognize and develop their own communication styles and then work on how they interact with others.
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