Facts101 is your complete guide to Understanding Intercultural Communication. In this book, you will learn topics such as What Are the Essential Cultural Value Patterns?, What Are the Keys to Understanding Cultural and Ethnic Identities?, What Is Culture Shock?, and What Is the Connection Between Verbal Communication and Culture? plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.