Understanding Organizational Behavior represents the solid scholarly foundations on which the science of organizational behavior was built, the realities of contemporary life in organizations, and the challenges that constantly present themselves. Our overarching theme of change is accompanied by four supporting subthemes: globalization, diversity, technology, and ethics. Each theme presents its own challenges and presents demands on individuals to learn, grow, and adjust. This text presents the opportunity to learn concepts, ideas, and theories that help enhance the management of human behavior at work.
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About the Author
Dr. Debra L. Nelson is The CBA Associates Professor of Business Administration and Professor of Management at Oklahoma State University. She received her Ph.D. from the University of Texas at Arlington, where she was the recipient of the R. D. Irwin Dissertation Fellowship Award. Dr. Nelson is the author of over 70 journal articles focusing on organizational stress management, gender differences at work, and positive organizational behavior. Dr. Nelson's research has been published in the ACADEMY OF MANAGEMENT EXECUTIVE, ACADEMY OF MANAGEMENT JOURNAL, ACADEMY OF MANAGEMENT REVIEW, MIS QUARTERLY, ORGANIZATIONAL DYNAMICS, JOURNAL OF ORGANIZATIONAL BEHAVIOR, and other journals. In addition, she is coauthor/coeditor of several books, including POSITIVE ORGANIZATIONAL BEHAVIOR (Sage, 2007); UNDERSTANDING ORGANIZATIONAL BEHAVIOR (South-Western, 2008); GENDER, WORK STRESS, AND HEALTH (APA, 2002); ADVANCING WOMEN IN MANAGEMENT (Blackwell, 2002); and PREVENTIVE STRESS MANAGEMENT IN ORGANIZATIONS (APA, 1997). Dr. Nelson has also served as a consultant to several organizations including AT&T, American Fidelity Assurance, Sonic, State Farm Insurance Companies, and Southwestern Bell. She has presented leadership and preventive stress management seminars in a host of organizations, including Blue Cross/Blue Shield, Conoco, and Oklahoma Gas and Electric. Dr. Nelson also serves on the editorial review boards of the JOURNAL OF ORGANIZATIONAL BEHAVIOR, LEADERSHIP, and the JOURNAL OF LEADERSHIP AND ORGANIZATION STUDIES.
Dr. James Campbell (Jim) Quick is John and Judy Goolsby Distinguished Professor in the Goolsby Leadership Academy, Distinguished Professor in the Academy of Distinguished Teachers, and Professor of Organizational Behavior in the Department of Management, College of Business at The University of Texas at Arlington. He earned an A.B. with Honors from Colgate University. He earned an M.B.A. and a Ph.D. at the University of Houston. He completed postgraduate courses in behavioral medicine (Harvard Medical School) and combat stress (University of Texas Health Science Center at San Antonio). Dr. Quick is a Fellow of the Society for Industrial and Organizational Psychology, the American Psychological Association, and the American Institute of Stress. Dr. Quick's and his brother's signature theory is preventive stress management, now in the APA Dictionary of Psychology (2007). Dr. Quick has over 100 books, book chapters, journal articles, and clinical monographs in 10 languages. Dr. Quick's awards and recognitions include Beta Gamma Sigma and Phi Beta Delta honor societies membership; The Maroon Citation (Colgate University Alumni Corporation, 1993); 2002 Harry and Miriam Levinson Award (American Psychological Foundation); and a Presidential Citation (American Psychological Association, 2001). Quick won the 2007-2008 Honors College Outstanding Faculty Award and 2009 Award for Distinguished Record of Research at UT Arlington. Colonel Quick, United States Air Force Reserve (Ret.) was Distinguished Visiting Professor of Psychology, 59th Medical Wing (1999) and Visiting Scholar, United States Military Academy at West Point (2007). His awards and decorations include the Legion of Merit, Meritorious Service Medal, and National Defense Service Medal with Bronze Star. He currently serves by appointment from Secretary of Defense Robert Gates on the Defense Health Board's Psychological Health External Advisory Subcommittee.
Table of Contents
PART I. INTRODUCTION 1. Organizational Behavior in Changing Times 2. Organizations and Managerial Challenges in the Twenty-First Century PART II. INDIVIDUAL PROCESSES AND BEHAVIOR 3. Personality, Perception, and Attribution 4. Attitudes, Values, and Ethics 5. Motivation at Work 6. Learning and Performance Management PART III. INTERPERSONAL PROCESSES AND BEHAVIOR 7. Communication 8. Work Teams and Groups 9. Decision Making by Individuals and Groups 10. Power and Political Behavior 11. Leadership and Followership 12. Conflict and Negotiation PART IV. ORGANIZATIONAL PROCESSES AND STRUCTURE 13. Jobs and the Design of Work 14. Organizational Design and Structure 15. Organizational Culture 16. Managing Change