Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business

Up the Loyalty Ladder: Turning Sometime Customers into Full-Time Advocates of Your Business

by Murray Raphel, Neil Raphel

Paperback(REPRINT)

$13.00

Product Details

ISBN-13: 9780887307867
Publisher: Harper Business
Publication date: 08/28/1996
Edition description: REPRINT
Pages: 304
Product dimensions: 5.43(w) x 8.13(h) x 0.72(d)

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Pierre A. Passavant

"Immensely readable and practical....offers the average retailer the surest way of solidly beating last year."

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