Implantable medical devices and human dignity. Private and secure access to information. Engineering projects that transform the Earth. Multigenerational information systems for international justice. How should designers, engineers, architects, policy makers, and others design such technology? Who should be involved and what values are implicated? In Value Sensitive Design, Batya Friedman and David Hendry describe how both moral and technical imagination can be brought to bear on the design of technology. With value sensitive design, under development for more than two decades, Friedman and Hendry bring together theory, methods, and applications for a design process that engages human values at every stage.
After presenting the theoretical foundations of value sensitive design, which lead to a deep rethinking of technical design, Friedman and Hendry explain seventeen methods, including stakeholder analysis, value scenarios, and multilifespan timelines. Following this, experts from ten application domains report on value sensitive design practice. Finally, Friedman and Hendry explore such open questions as the need for deeper investigation of indirect stakeholders and further method development.
This definitive account of the state of the art in value sensitive design is an essential resource for designers and researchers working in academia and industry, students in design and computer science, and anyone working at the intersection of technology and society.
About the Author
David G. Hendry is Associate Professor in the Information School at the University of Washington, where he and and Batya Friedman codirect the Value Sensitive Design Research Lab.
Table of Contents
Preface and Acknowledgments xv
1 Introduction 1
2 Theory 19
3 Method 59
4 Applications 105
5 Conclusion 167
Envoi I Visual Language 181
Envoi II Photo Poem 185
What People are Saying About This
“This elegant volume is a compelling overview of value sensitive designphilosophy, strategies, methods, self-critiquedelivered in clear, readable prose. This book will get you thinking and acting. The lively photos and drawings are a bonus.”Bonnie Nardi, Department of Informatics, University of California, Irvine; coauthor, with Hamid Ekbia, of Heteromation, and Other Stories of Computing and Capitalism
“Friedman and Hendry offer the historical background of the movement toward value sensitive design, offering clear, actionable methods for determining not only whether we can develop a new technology or service, but whether we should develop it. The text takes us beyond the call to action, telling us what actions can be taken concretely in the making of moral and ethical judgments in the design and development process. If you care about the impact of technology on our social and cultural structures, this book is a must-read!Elizabeth F. Churchill, Director of User Experience, Google; Vice President, Association for Computing Machinery (ACM)