What Do I Say Next?: Talking Your Way to Business and Social Success

by Susan RoAne

Overview

Susan Roane, keynote speaker and bestselling author provides the reader with easy solutions, can't miss guidelines and vital do's and dont's in the fine art of conversation.

Product Details

ISBN-13:	9780446674263
Publisher:	Grand Central Publishing
Publication date:	03/01/1999
Pages:	288
Product dimensions:	5.25(w) x 8.00(h) x 0.69(d)

Table of Contents

Introduction ..... 1
Chapter 1: Schmooze or Lose: Why We Need Conversation to Succeed ..... 5
Chapter 2: The Banquet of Banter is a Potluck ..... 13
Chapter 3: ConverSensations: How Do They Do It? ..... 31
Chapter 4: Even If You are Not Shy ... Read This ..... 45
Chapter 5: Reading Your Way to Great Conversation ..... 63
Chapter 6: Hear, Hear - Lend Me Your Ear ..... 73
Chapter 7: Surely You Jest! ..... 93
Chapter 8: How to Shine in a Crowd ..... 105
Chapter 9: Working the Virtual Chat Room: On-Line, Not Out-of-Line ..... 139
Chapter 10: Talk Targets: Becoming a Magnet ..... 157
Chapter 11: Conversation Killers: What Not to Say ..... 173
Chapter 12: Coping with Conversation Killers: End It or Mend It ..... 191
Chapter 13: How to Converse in a Diverse World and Workplace ..... 211
Chapter 14: Ten Commandments of Conversation ..... 233
Index ..... 261