What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers

by Sam Deep, Lyle Sussman

Overview

Is your boss a “Perfectionist,” demanding flawless results? Do you have “Can-Do” employees who can't deliver? Does a “Drain” siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

Product Details

ISBN-13:	9780201577129
Publisher:	Basic Books
Publication date:	01/08/1992
Edition description:	New Edition
Pages:	336
Product dimensions:	5.50(w) x 8.25(h) x 0.75(d)

About the Author

Sam Deep is a consultant and trainer from Pittsburgh.

Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.