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In 1995, Meg A. Bond began working as a researcher, consultant, and trainer at “ChemPro”—a New England manufacturing firm that produces specialized chemicals. Brought on board to guide ChemPro’s efforts to create an equitable, efficient, and diverse workplace, for seven years Bond enjoyed open access to the organization’s change process and to all the individuals involved. Using ecological theory as her conceptual framework, Bond delineates the stages of this process as it unfolded, drawing out lessons for workers, managers, and consultants from the nitty-gritty dynamics that emerged as the organization underwent change. Bond addresses such issues as privilege, multiple realities, intent versus impact, interdependence, and reactions—both positive and negative—to diversity interventions. Emphasizing messy dilemmas as well as successful strategies, she offers an energetic and honest appraisal of a long-term diversity effort, with lessons that apply to other institutions and organizations.
Bond’s is a unique multiyear site-specific study addressing multiple dimensions of diversity. Her “hands-on” experience, unusual for a scholar, provides a more complete and nuanced view of what is really required to support a diverse workplace. In a society of growing heterogeneity, this is a central challenge that is increasingly affecting most workplaces.
|Publisher:||University Press of New England|
|Edition description:||New Edition|
|Product dimensions:||6.00(w) x 9.00(h) x 1.10(d)|
About the Author
MEG A. BOND is Professor of Psychology and the Director of the Center for Women and Work at the University of Massachusetts, Lowell. She is also a Resident Scholar at the Brandeis University Women’s Studies Research Center.
Table of Contents
List of Figures
List of Tables
ChemPro - The Organization
Catalysts for Change - Setting the Stage for Collaborative Action
Formulas for Action - Developing and Delivering the Training
Out of the Laboratory - Working with Team Dynamics
Synthesis -Assessing and Institutionalizing Change
Equation for Ongoing Work = Connection + Disruption
Survey Results for Year 1 and Year 7
What People are Saying About This
“Professor Bond does an excellent job of weaving previous research and theory on diversity into her narrative. This is the only book I know of that describes in sufficient detail the history of a multi-year effort to promote diversity in one organization. It provides the kind of depth and analytical perspective that is rare in this field—or any field.”
“An outstanding contribution to the field... The author provides a strong scholarly foundation for this work and clearly demonstrates expertise in human diversity, organizational consultation, and social ecological (and community psychology) theory. The reference list is comprehensive and includes classic conceptual work as well as more recent scholarship. More impressively, the literature is not simply cited, but used in very nice ways as a basis for approaching conceptual, strategic, and interpretive tasks during the consultation.”