World Public Sector Report: 2013: Responsive And Accountable Governance For The Post-2015 Development Agenda

World Public Sector Report: 2013: Responsive And Accountable Governance For The Post-2015 Development Agenda

by United Nations Publications

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Product Details

ISBN-13: 9789211231960
Publisher: United Nations
Publication date: 12/31/2015
Series: World Public Sector Report Series
Pages: 1
Product dimensions: 5.90(w) x 8.90(h) x 0.30(d)

Table of Contents

DESA Mission Statement ii

Note by UNDESA ii

Preface iii

Acknowledgements v

Executive summary vii

Abbreviations and acronyms xi

Chapter 1 Governance, a priority for development 1

1 A review of governance, development and the state 3

2 Public leadership in people-centered development 8

3 Responsive and accountable governance and the 2030 Agenda for Sustainable Development 10

4 Development challenges of environmental protection, extreme poverty eradication, and people empowerment 13

5 Governance challenges of institutional coherence, multi-stakeholder engagement, and harnessing the potential of the internet and mobile technology 16

6 Lessons from Millennium Development Goals: from reform to transformation? 20

Chapter 2 Responsive governance 25

1 Responding efficiently and effectively to people's needs 27

2 Meeting increasing public demands and addressing declining public trust 29

3 Competent, diverse and ethical public servants 33

4 Engaged citizens and empowered communities 37

5 Multi-channel service delivery and e-participation 41

6 Lessons learned 45

Chapter 3 Accountable governance 49

1 Accountability for leveraging few and safeguarding new resources 51

2 Enhancing accountability to fight waste, mismanagement and corruption 54

3 Accountable public servants and public institutions for transparency 59

4 Shared and social accountability 60

5 E-government and open government data 67

6 Lessons learned 70

Chapter 4 Transforming governance for the 2030 Agenda for Sustainable Development 73

1 The new sustainable development agenda and governance 75

2 Responsive and accountable governance for inclusive economic growth, social justice and environmental sustainability 78

3 Development opportunities 80

4 Governance opportunities 82

5 Lessons for transformative actions 84

Annex - Technical note 89

The United Nations Public Administration Country Studies(UNPACS) 90

1 Government institutions and human resources development 91

2 Electronic and mobile government 92

3 Citizen engagement in managing development 95

Bibliography 99

Boxes

2.1 Morocco-Gender responsive budgeting 36

2.2 Brazil-Inter-council Forum 39

2.3 Rwanda-Ubudehe 42

2.4 Moldova-Increased transparency in the decision-making process 44

3.1 Republic of Korea-Integrity assessment, Department of Public Administration 56

3.2 Oman-Complaints window 64

3.3 Singapore-Contract registry system, building and construction authority 68

Charts: The United Nations Global Survey for a Better World. We the Peoples Celebrating 7 Million Voices 27

Figures

3.1 United Nations Member States' level of the chief information officers function 69

5.1 United Nations Member States listing values/principles for proper public service functioning 92

5.2.1i United Nations Member States in Africa with and without national policies on e-government development 93

5.2.1ii United Nations Member States in the Americas with and without national policies on e-government development 93

5.2.1iii United Nations Member States in Asia with and without national policies on e-government development 94

5.2.1iv United Nations Member States in Europe with and without national policies on e-government development 94

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