Authors Inlander, president of the People's Medical Society and coauthor of Medicare Made Easy (LJ 4/1/89; an LJ best reference book of 1989), and Pavalon, president of the American Trial Lawyers Association, urge health consumers to be assertive and questioning of the health care establishment. They outline the questions to ask and provide advice on consumer rights for young and old. Unfortunately, the authors' use of the ``law says'' and ``studies show'' is no substitute for needed citations and tables of cases. Included, however, is a useful appendix listing addresses and telephone numbers (for each state) of agencies mandated to protect consumers and to regulate health professionals and facilities. Recommended for consumer health collections.-- James Swanton, Al bert Einstein Coll. of Medicine Lib., New York
The medical establishment has actively worked to create a helpless and apologetic feeling in healthcare consumers. We end up feeling that we are too ignorant to understand our medical situations, and that we would be rude and ungrateful if we asked questions or expressed dissatisfaction. Your Medical Rights serves to remind us that healthcare professionals are people we hire to do a job for us; if we are not satisfied with a particular doctor, we owe it to ourselves to find anothe rone. The authors discuss comsumer skills like researching your doctor's credentials, getting your medical records, evaluating your hospital bill and finding out if the treatment is really needed. They also outline what you can do if you feel that your medical rights have been violated. This book is a real eye-opener for of us who are easily cowed by over-confident doctors, and it can help us get the best healthcare possible.