ISBN-10:
0195432185
ISBN-13:
9780195432183
Pub. Date:
06/15/2011
Publisher:
Oxford University Press
You're Hired...Now What?: An Immigrant's Guide to Success in the Canadian Workplace

You're Hired...Now What?: An Immigrant's Guide to Success in the Canadian Workplace

by Lynda Goldman

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Overview

You're Hired...Now What?, the third book in the Canadian Newcomer Series, will give people from different countries and backgrounds an understanding of Canadian workplace culture and norms. The material is presented as a general guide to adapting to a professional environment and explains common best-practice procedures at work. Examples are given to help explain and illustrate the positive results of working within these general guidelines.

The book (and accompanying workbook) can be used in the classroom as a way of preparing for a job or by individuals wanting to prepare by themselves or to further their careers.

Product Details

ISBN-13: 9780195432183
Publisher: Oxford University Press
Publication date: 06/15/2011
Series: Canadian Newcommer Series
Pages: 384
Product dimensions: 8.90(w) x 7.00(h) x 0.90(d)

About the Author

Lynda Goldman (formally Lynda Berish) worked as an ESL teacher at Concordia University and College Marie-Victorin in Montreal from 1984 to 1998. During that time she published a number of well-respected and well-received ESL books.

After 1998, she shifted to corporate training in areas such as business etiquette, first impressions, professional image, and networking. She has also developed, written, and currently delivers a training program on selling in a multi-cultural environment.

She has authored numerous books, articles, and educational material. She also provides writing services through her professional writing business.

Table of Contents

Introduction
Part 1: Getting Started
1. How to Work Well in Canada
2. Understanding Your Workplace Culture
3. Setting the Stage for Success
4. Projecting a Professional Image
Part 2: Communicating on the Job
5. Actions Speak Louder than Words
6. Business Talk on the Job
7. Telephone Tips
8. Business Writing That Gets Results
Part 3: Working Relationships
9. Getting along with Co-workers
10. Good Boss, Bad Boss
11. Client Relations and Business Etiquette
12. Office Politics, Gossip, and Romance
13. Networking, Small Talk, and Building Relationships
Part 4: Achieving Success
14. Managing Your Time and Being Productive
15. Business outside the Office
16. Meetings and Presentations
17. Avoiding and Solving Problems

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