Title: How to Measure Customer Satisfaction, Author: Nigel Hill
Title: Airline e-Commerce: Log on. Take off., Author: Michael Hanke
Title: Environmental Advertising in China and the USA: The desire to go green, Author: Xinghua Li
Title: The New Era of Regulatory Enforcement: A Comprehensive Guide for Raising the Bar to Manage Risk, Author: Richard H. Girgenti
Title: The Dictionary of the Book: A Glossary for Book Collectors, Booksellers, Librarians, and Others, Author: Sidney E. Berger
Title: Consuming Interests: The Social Provision of Foods, Author: Andrew Flynn
Title: Consumer Informatics: Applications and Strategies in Cyber Health Care, Author: Rosemary Nelson
Title: Dangerous Properties of Industrial and Consumer Chemicals, Author: Nicholas P. Cheremisinoff
Title: Buying the Big Jets: Fleet Planning for Airlines, Author: Paul Clark
Title: The Authority of the Consumer, Author: Nicholas Abercrombie
Title: The Health Care Consumer's Manifesto: How to Get the Most for Your Money, Author: Deborah Dove Gordon
Title: Killer Commodities: Public Health and the Corporate Production of Harm, Author: Roberto Abadie
Title: Horse Trading in the Age of Cars: Men in the Marketplace, Author: Steven M. Gelber
Title: Educating the Consumer-citizen: A History of the Marriage of Schools, Advertising, and Media, Author: Joel Spring
Title: Consumer Safety Regulation: Putting a Price on Life and Limb, Author: Peter Asch
Title: The Expert Consumer: Associations and Professionals in Consumer Society, Author: Alain Chatriot
Title: Buying the Big Jets: Fleet Planning for Airlines, Author: Paul Clark
Title: Consumer Product Guarantees, Author: Christian Twigg-Flesner
Title: Describing Music Materials: A Manual for Resource Description of Printed and Recorded Music and Music Videos, Author: Richard P. Smiraglia
Title: Memorable Customer Experiences: A Research Anthology, Author: Joëlle Vanhamme

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