Title: Five Steps of Outcome-Based Planning and Evaluation for Public Libraries, Author: Melissa Gross
Title: From Past-Present to Future-Perfect: A Tribute to Charles A. Bunge and the Challenges of Contemporary Reference Service, Author: Linda S Katz
Title: New Routes to Library Success: 100+ Ideas from Outside the Stacks, Author: Elisabeth Doucett
Title: Public Libraries Going Green, Author: Kathryn Miller
Title: Public Library Collection Development in the Information Age, Author: Annabel Stephens
Title: Reading Publics: New York City's Public Libraries, 1754-1911, Author: Tom Glynn
Title: Reference Librarianship: Notes from the Trenches, Author: Peter Sprenkle
Title: The Public Library in the Bibliographic Network, Author: Betty Turock
Title: The Thriving Library: Successful Strategies for Challenging Times, Author: Marylaine Block
Title: What Every Librarian Should Know About Electronic Privacy, Author: Jeannette Woodward
Title: Yes! on Demand: How to Create Winning, Customized Library Service, Author: Kathy L. Middleton