Table of Contents

1: Communicating in a Technical Workplace

2: Readers and Contexts of Use

3: Working in Teams

4: Ethics in the Technical Workplace

5: Letters, Memos, and E-Mail

6: Technical Descriptions and Specifications

7: Instructions and Documentation

8: Proposals

9: Activity Reports

10: Analytical Reports

11: Starting Your Career

12: Strategic Planning, Being Creative

13: Persuading Others

14: Researching and Research Methods

15: Using Sources and Managing Information

16: Organizing and Drafting

17: Using Plain and Persuasive Language

18: Designing Documents and Interfaces

19: Creating and Using Graphics

20: Revising and Editing for Usability

21: Preparing and Giving Presentations

22: Creating and Designing Media

23: Writing to the Public