Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second Edition

by Carson Dye

Overview

Instructor Resources: PowerPoint slides, teaching tips, and discussion questions with answer guides.

There are good leaders, then there are exceptional leaders. Exceptional leaders use competencies—a set of professional and personal skills, knowledge, values, and traits that guide a leader’s performance. In an era of change and uncertainty in healthcare, it is crucial that leaders learn not only how to be exceptional, but also what makes an exceptional leader. In this second edition of their best-selling book, the authors detail 16 competencies grouped in four cornerstone categories: Well-Cultivated Self-Awareness, Compelling Vision, A Real Way With People, and Masterful Execution. Each of the 16 competencies is explored in its own chapter to define the competency, provide examples and advice, and explain the common skill deficits that prevent its mastery.

New to this edition: A feature case study at the beginning of the book and a supportive vignette within each competency chapter to provide practical and real-world application to each competency Two minicases with discussion questions at the end of each competency chapter for further consideration and self-reflection Six new chapters that demonstrate how to apply the book’s concepts at both the individual and organizational levels A new chapter on physician leadership that incorporates findings from interviews with industry leaders and provides a helpful road map for those transitioning into the physician executive role

Through a clear and focused approach based on current research, this book provides a solid understanding of the tools needed by great leaders. Included in this book is a self-development plan and interview questions to apply the knowledge learned.

Product Details

ISBN-13:	9781567936735
Publisher:	Health Administration Press
Publication date:	09/01/2014
Series:	ACHE Management
Edition description:	None
Pages:	293
Sales rank:	345,051
Product dimensions:	7.00(w) x 10.00(h) x 0.80(d)

About the Author

Carson F. Dye, FACHE, is CEO of Exceptional Leadership LLC, Toledo, Ohio. A seasoned consultant with over 42 years of healthcare experience, he helps organizations with leadership searches and assessment, physician leadership development, succession and transition planning and overall effectiveness. Mr. Dye is an executive recruiter and consultant with three firms, and has been a senior leader in four health systems for 20 years. He is also a faculty member of The Governance Institute, and the University of Alabama Birmingham Executive Graduate Program in Health Administration. He has authored 12 books, including three James A. Hamilton Book of the Year Award winners.

Mr. Dye serves as faculty for the following ACHE seminars:
The Art and Principles of Physician Leadership and EngagementPractical Leadership Strategies in the Age of ChangeThe Board of Governors Exam Review Course
Mr. Dye has also authored the following Health Administration Press publications:
Developing Physician Leaders for Successful Clinical Integration Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second EditionLeadership in Healthcare: Essential Values and Skills, Third EditionThe Healthcare Leader’s Guide to Actions, Awareness, and Perception, Third Edition

Table of Contents

Acknowledgments vii

Foreword Tom Beeman xi

Preface xiii

Introduction xix

Cornerstone 1 Well-Cultivated Self-Awareness

Chapter 1 Living by Personal Conviction 3

Chapter 2 Possessing Emotional Intelligence 17

Cornerstone 2 Compelling Vision

Chapter 3 Being Visionary 31

Chapter 4 Communicating Vision 43

Chapter 5 Earning Loyalty and Trust 53

Cornerstone 3 Real Way With People

Chapter 6 Listening Like You Mean It 69

Chapter 7 Giving Feedback 83

Chapter 8 Mentoring Others 95

Chapter 9 Developing Teams 107

Chapter 10 Energizing Staff 119

Cornerstone 4 Masterful Execution

Chapter 11 Generating Informal Power 131

Chapter 12 Building Consensus 141

Chapter 13 Making Decisions 151

Chapter 14 Driving Results 163

Chapter 15 Stimulating Creativity 173

Chapter 16 Cultivating Adaptability 185

Appendix A Self-Reflection Questions 197

Appendix B Sample Self-Development Plan 203

Appendix C Mentors: How to Identify, Approach, and Use Them for Maximum Impact 207

Appendix D Executive Coaches and Other Professional Mentors: When and How to Use Them 213

Appendix E Action Plan: Developing a Feedback-Rich Working Environment 219

Appendix F Action Plan: Implementing a 360-Degree Feedback Program 223

About the Authors 229