Terri Morrison resides in Newtown Square, Pennsylvania, and is president of Getting Through Customs, a highly successful Internet product and training firm for global business travelers. Her clients include American Airlines, AEP, Carnival Cruise Lines, Cypress Semiconductor, Deloitte & Touche, Dun & Bradstreet, Hewlett-Packard, and Lucent Technologies. She conducts seminars in intercultural communications, has written for many publications, has appeared on numerous TV shows, and has been profiled and quoted in national newspapers and magazines from the Wall Street Journal to Fortune.
Wayne A. Conaway resides in Montclair, New Jersey, and is the coauthor of several books on cross-cultural communications, including Dun & Bradstreet's Guide to Doing Business Around the World (written with Terri Morrison). He has written more than a hundred articles for a variety of magazines.