On Target: How the World's Hottest Retailer Hit a Bull's-Eye / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 96%)
Other sellers (Hardcover)
  • All (44) from $1.99   
  • New (11) from $10.00   
  • Used (33) from $1.99   

Overview

"When I go into a competitor’s store, I have this uncontrollable urge to get whatever I need and get the heck out. With Target it’s more like, ‘Stick around for a while, relax.’"
–Target customer

If you’ve ever shopped at Target you’ve probably felt the same way, roaming the aisles for an hour or two, enjoying the great merchandise, clean environment, and impeccable customer service. But low prices and quality products aren’t the only factors that distinguish Target from its competition. It’s the "human touch"–which almost all other discount stores lack today–that draws people back to Target time and again.

Founded in 1962 by Minnesota-based department store Dayton’s, Target exploded in popularity during the mid-1990s and continues its success today. For over four decades, through its edgy products, innovative store designs, memorable image campaigns, and remarkably generous philanthropy, Target–the discount chain with the trademark bull’s-eye–has developed a cult-like following among American shoppers. With exclusive merchandising partnerships with designers such as Michael Graves, Mossimo, and Todd Oldham, "Tar-zhay," as some like to refer to one of America’s most profitable retailers, has made it hip to be spare by selling bargains and cachet.

In On Target, award-winning business journalist Laura Rowley skillfully uncovers–through vivid firsthand stories, candid interviews, and in-depth research–the strategies, motivations, and leaders behind the Target phenomenon, and examines how they have led to such runaway success. You’ll go behind the cash registers and down the aisles as Rowley takes a close look at:

  • How the seeds for Target’s culture were planted in its unique retail history
  • How Target reinvented the discount store concept, carving a niche that would allow it to thrive even in the shadow of industry giant Wal-Mart
  • How Target’s best practices in management, merchandising, marketing, operations, and corporate giving have combined to make it one of the most successful retailers of the new millennium

On Target is the first behind-the-scenes look at the stunning success of America’s hippest discount retailer. Both insightful and entertaining, On Target offers a rare glimpse into a company that closed the gap between quality and cost–and in doing so created a concept that hit the bull’s-eye.

Read More Show Less

Product Details

  • ISBN-13: 9780471250678
  • Publisher: Wiley
  • Publication date: 3/31/2003
  • Edition number: 1
  • Pages: 218
  • Sales rank: 877,592
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.56 (d)

Meet the Author

LAURA ROWLEY is an award-winning television and print journalist specializing in business. She is the personal finance and career columnist for Self magazine. Her work has also appeared in the New York Times, Parents, and Newsweek. She spent five years with CNN business news in New York. She produced live segments and reported on air for Your Money and Business Unusual. For the latter program, she profiled numerous Fortune 500 companies including Walgreen, Tupperware®, and DeVry, Inc. Rowley has also appeared on Good Morning America, Oxygen Media, and CNBC.

Read More Show Less

Table of Contents

Acknowledgments.

Introduction.

Chapter 1. The Target Difference.

Chapter 2. The Right Stuff.

Chapter 3. Inside the Mind of the Bargain Hunter.

Chapter 4. Advertising and Promotion.

Chapter 5. Service and Technology.

Chapter 6. The Legend of George Draper Dayton.

Chapter 7. The Next Generation.

Chapter 8. Management Excellence.

Chapter 9. Guides for Growth.

Chapter 10. Philanthropy.

Chapter 11. Challenges.

Appendix A. Target Corporation Financial Facts.

Appendix B. Target Corporation Historic Highlights.

Notes.

Index.

Read More Show Less

Customer Reviews

Average Rating 4.5
( 4 )
Rating Distribution

5 Star

(2)

4 Star

(2)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 2 Customer Reviews
  • Anonymous

    Posted February 28, 2004

    Take a look behind the bullseye...

    Steal the ideas of one of the greatest retailers and use them for your own business or life. Go on a tour through the aisles of this book and see things you will never see on a visit to the store. A must read for any great business leader or Target follower.

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted April 15, 2003

    A must read

    This book is a must read for any one that is involved with marketing, management or trying to start and run a business. The ideas you can walk away with are wonderful. It is like a free consultation with some of the best in the business world.

    Was this review helpful? Yes  No   Report this review
Sort by: Showing all of 2 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)