Transforming Organizations / Edition 240

by Mark A. Abramson, Paul R. Lawrence Donham Professor Emeritus, Carolyn L. Clark-Daniels, R. Steven Daniels, Marilyn A. DeLuca

Overview

Transforming Organizations provides in-depth case studies of outstanding government executives who dramatically changed both the performance and management of their organizations. The book includes case studies of Dan Goldin of the National Aeronautics and Space Administration, Ken Kizer of the Veterans Health Administration, James Lee Witt of the Federal Emergency Management Agency, and four high-ranking government officials who changed procurement in the Department of Defense. In addition, the book includes interviews with NASA Administrator Goldin and FEMA's Director Witt. The volume also includes an essay by Ken Kizer on his experience transforming the Veterans Health Administration. From these case studies, Mark A. Abramson and Paul R. Lawrence develop eight lessons that all executives can learn from in transforming their organization: select the right person, involve key players, engage employees, and persevere.

Product Details

ISBN-13:	9780742513150
Publisher:	Rowman & Littlefield Publishers, Inc.
Publication date:	07/20/2001
Series:	IBM Center for the Business of Government
Edition description:	New Edition
Pages:	240
Product dimensions:	6.08(w) x 9.02(h) x 0.70(d)

About the Author

Mark A. Abramson is executive director of the PricewaterhouseCoopers Endowment for the Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson also served as the first president of the Council for Excellence in Government. Paul R. Lawrence is a partner in the Public Sector Practice of PricewaterouseCoopers. He leads the Banking, Finance and International portion of the practice, focusing on how government organizations can apply private sector financial practices to operate more efficiently.

Table of Contents

Chapter 1	The Challenge of Transforming Organizations: Lessons Learned about Revitalizing Organizations	1
	Introduction
	Lessons Learned
Chapter 2	Transforming the Department of Defense: Creating the New Defense Procurement System	11
	Introduction
	The Leaders
	Key Factors for Success
	Conclusions and Recommendations
	Endnotes
Appendix	Major Defense Procurement Reforms
Chapter 3	Transforming the Federal Emergency Management Agency: The Renewal and Revitalization of FEMA	57
	Lessons Learned From the Transformation of the Federal Emergency Management Agency (FEMA)
	The FEMA Case Study
	Bibliography
Appendix I	An Interview with James Lee Witt, Director, Federal Emergency Management Agency
Appendix II	History of Federal Emergency Management
Appendix III	Methodology
Chapter 4	Transforming the National Aeronautics and Space Administration: Dan Goldin and the Remaking of NASA	91
	Lessons Learned from the National Aeronautics and Space Administration (NASA)
	The NASA Case Study
	Endnotes
Appendix	A Conversation with Daniel S. Goldin Administrator, National Aeronautics and Space Administration
Chapter 5	Transforming the Veterans Health Administration: The Revitalization of VHA	139
	Lessons Learned from the Transformation of the Veterans Health Administration (VHA)
	The VHA Case Study
	The VHA Transformation As Viewed by Dr. Kenneth W. Kizer
	Endnotes
Appendix I	Kenneth W. Kizer's Key Principles of Transformation
Appendix II	Study Methods
Chapter 6	Transforming the United Kingdom's National Health Service and the United States Veterans Health Administration: Trans-Atlantic Experiences in Health Reform	173
	Introduction
	Study Findings
	Conclusions
	Lessons Learned
	Implications for the Future
	Endnotes
	Bibliography
Appendix I	Study Framework
Appendix II	Study Methods
	About the Contributors	219
	About The PricewaterhouseCoopers Endowment for The Business of Government	224