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Title: The Four Factors of Trust: How Organizations Can Earn Lifelong Loyalty, Author: Ashley Reichheld
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The Four Factors of Trust: How…
by Ashley Reichheld, Amelia Dunlop (Editor)
Hardcover $34.00
Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
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Hardcover from $16.31 $24.99 Current price is $16.31, Original price is $24.99.
Title: Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion, Author: Bernie Marcus
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Built from Scratch: How a…
by Bernie Marcus, Arthur Blank, Bob Andelman
Paperback from $20.00
Title: Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty, Author: Patrick M. Lencioni
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Getting Naked: A Business…
by Patrick M. Lencioni
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Hardcover from $26.00
Title: Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days, Author: Joey Coleman
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Never Lose a Customer Again:…
by Joey Coleman
Hardcover from $29.00
Title: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World, Author: Fred Reichheld
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The Ultimate Question 2.0…
by Fred Reichheld, Rob Markey (With)
Hardcover from $35.00
Title: Mortuary Confidential: Undertakers Spill the Dirt, Author: Todd Harra
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Mortuary Confidential:…
by Todd Harra, Ken McKenzie
Paperback from $15.95
Title: The (Almost) Zero-Waste Guide: 100+ Tips for Reducing Your Waste Without Changing Your Life, Author: Melanie Mannarino
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The (Almost) Zero-Waste Guide:…
by Melanie Mannarino
Paperback from $16.99
Title: The Hook: How to Share Your Brand's Unique Story to Engage Customers, Boost Sales, and Achieve Heartfelt Success, Author: Richard Krevolin
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The Hook: How to Share Your…
by Richard Krevolin, Harry Beckwith (Foreword by)
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Title: Down Among the Dead Men: A Year in the Life of a Mortuary Technician, Author: Michelle Williams
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Down Among the Dead Men: A…
by Michelle Williams
Paperback from $16.95
Title: Beyond Vanity: The History and Power of Hairdressing, Author: Elizabeth L. Block
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Beyond Vanity: The History and…
by Elizabeth L. Block
Hardcover from $39.95
Title: Green Gone Wrong: How Our Economy Is Undermining the Environmental Revolution, Author: Heather Rogers
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Green Gone Wrong: How Our…
by Heather Rogers
Hardcover from $35.00
Title: The Effortless Experience: Conquering the New Battleground for Customer Loyalty, Author: Matthew Dixon
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The Effortless Experience:…
by Matthew Dixon, Nick Toman, Rick DeLisi
Hardcover from $31.00
Title: Breeding Dogs to Win, Author: Carmelo L Battaglia
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Breeding Dogs to Win
by Carmelo L Battaglia
Paperback from $40.99
Title: The Beauty of the 'Burst: Gibson Sunburst Les Pauls from '58 to '60, Author: Yasuhiko Iwanade
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The Beauty of the 'Burst:…
by Yasuhiko Iwanade
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Paperback from $41.00
Title: Handmade to Sell: Hello Craft's Guide to Owning, Running, and Growing Your Crafty Biz, Author: Kelly Rand
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Handmade to Sell: Hello…
by Kelly Rand, Christine Ernest, Sara Dick, Kimberly Dorn
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Title: Fanocracy: Turning Fans into Customers and Customers into Fans, Author: David Meerman Scott
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Fanocracy: Turning Fans into…
by David Meerman Scott, Reiko Scott, Tony Robbins (Foreword by)
Hardcover from $27.00
Title: The Everything Guide to Selling Arts & Crafts Online: How to sell on Etsy, eBay, your storefront, and everywhere else online, Author: Kim Solga
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The Everything Guide to…
by Kim Solga
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Title: The Boutique: How To Start, Scale, And Sell A Professional Services Firm, Author: Greg Alexander
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The Boutique: How To Start,…
by Greg Alexander
Hardcover from $24.99
Title: Professional Services Marketing: How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success, Author: Mike Schultz
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Professional Services…
by Mike Schultz, John E. Doerr, Lee Frederiksen
Hardcover from $32.00

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