Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
1100616483
The Control Theory Manager
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
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The Control Theory Manager
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The Control Theory Manager
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Product Details
| ISBN-13: | 9780062031075 |
|---|---|
| Publisher: | HarperCollins |
| Publication date: | 11/16/2010 |
| Sold by: | HARPERCOLLINS |
| Format: | eBook |
| Pages: | 144 |
| File size: | 2 MB |
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