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Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company, Author: Joseph A. Michelli
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The New Gold Standard: 5…
by Joseph A. Michelli
Hardcover $33.00
Title: You CAN Stop Stupid: Stopping Losses from Accidental and Malicious Actions, Author: Ira Winkler
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You CAN Stop Stupid: Stopping…
by Ira Winkler, Tracy Celaya Brown
Paperback $35.00
Title: Six Sigma For Dummies, Author: Craig Gygi
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Six Sigma For Dummies
by Craig Gygi, Bruce Williams, Neil DeCarlo (Editor), Stephen R. Covey (Foreword by)
Explore Series
Paperback $29.99
Title: Well Built: How the Top 2% of Construction Contractors Create Superior Value, Profits, and Excellence, Author: Chad Prinkey
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Well Built: How the Top 2% of…
by Chad Prinkey
Hardcover $29.99
Title: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results, Author: Mike Rother
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Toyota Kata: Managing People…
by Mike Rother
Hardcover $36.00
Title: 5S for Operators: 5 Pillars of the Visual Workplace, Author: Hiroyuki Hirano
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5S for Operators: 5 Pillars of…
by Hiroyuki Hirano
Explore Series
Paperback $42.99
Title: Quality Management Demystified, Author: Sid Kemp
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Quality Management Demystified
by Sid Kemp
Explore Series
Paperback $33.00
Title: The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams, Author: Peter S. Pande
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The Six Sigma Way Team…
by Peter S. Pande, Roland R. Cavanagh, Robert P. Neuman
Paperback $46.00
Title: ISO 9001: 2015 in Plain English, Author: Craig Cochran
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ISO 9001: 2015 in Plain…
by Craig Cochran
Paperback $39.95
Title: Lean For Dummies, Author: Natalie J. Sayer
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Lean For Dummies
by Natalie J. Sayer, Bruce Williams
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Paperback $29.99
Title: The Big Book of Customer Service Training Games, Author: Peggy Carlaw
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The Big Book of Customer…
by Peggy Carlaw, Vasudha K. Deming, Vasudha Kathleen Deming
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Paperback $32.00
Title: The Basics of Process Mapping, Author: Robert Damelio
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The Basics of Process Mapping
by Robert Damelio
Paperback $29.99
Title: The Basics of Hoshin Kanri, Author: Randy K. Kesterson
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The Basics of Hoshin Kanri
by Randy K. Kesterson
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Paperback $29.99
Title: The McGraw-Hill 36-Hour Course: Lean Six Sigma, Author: Sheila Shaffie
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The McGraw-Hill 36-Hour Course…
by Sheila Shaffie, Shahbaz Shahbazi
Explore Series
Paperback $27.00
Title: Agile Project Management with Kanban, Author: Eric Brechner
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Agile Project Management with…
by Eric Brechner
Explore Series
Paperback $46.54
Title: The Sales Playbook: for Hyper Sales Growth, Author: Jack Daly
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The Sales Playbook: for Hyper…
by Jack Daly, Dan Larson
Paperback $29.99
Title: Internal Auditing in Plain English: A Simple Guide to Super Effective ISO Audits, Author: Craig Cochran
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Internal Auditing in Plain…
by Craig Cochran
Paperback $39.95
Title: The HR Operating Model: Designing a People Function that Supports the Workforce and the Business, Author: Perry Timms
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The HR Operating Model:…
by Perry Timms
Paperback $42.99
Title: Statistics for Six Sigma Made Easy!, Author: Warren Brussee
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Statistics for Six Sigma Made…
by Warren Brussee
Paperback $36.00
Title: Lean Six Sigma Demystified, Author: Jay Arthur
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Lean Six Sigma Demystified
by Jay Arthur
Explore Series
Paperback $36.00

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