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Title: The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market, Author: Michael Treacy
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The Discipline of Market…
by Michael Treacy, Fred Wiersema
Paperback $22.20
Title: Effective FMEAs: Achieving Safe, Reliable, and Economical Products and Processes using Failure Mode and Effects Analysis, Author: Carl S. Carlson
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Effective FMEAs: Achieving…
by Carl S. Carlson
#1 in Series
Hardcover $142.95
Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction, Author: Robert B. Woodruff
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Know Your Customer: New…
by Robert B. Woodruff, Sarah F. Gardial
Explore Series
Paperback $52.95
Title: Trading Up: Why Consumers Want New Luxury Goods--and How Companies Create Them, Author: Michael J. Silverstein
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Trading Up: Why Consumers Want…
by Michael J. Silverstein, John Butman, Neil Fiske
Paperback $24.00
Title: Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations, Author: Matti Kurvinen
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Warranty Fraud Management:…
by Matti Kurvinen, Ilkka Töyrylä, D. N. Prabhakar Murthy, Maximilian Kammerer (Foreword by)
Explore Series
Hardcover $49.95
Title: The Durable Use of Consumer Products: New Options for Business and Consumption, Author: Michel Kostecki
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The Durable Use of Consumer…
by Michel Kostecki (Editor)
Hardcover $109.99
Title: The New Economics for Industry, Government, Education, Author: W. Edwards Deming
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The New Economics for Industry…
by W. Edwards Deming
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Paperback $35.00
Title: New Economy - New Competition: The Rise of the Consumer?, Author: D. Asch
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New Economy - New Competition:…
by D. Asch, B. Wolfe
Hardcover $120.00
Title: The Economics of Quality, Grades and Brands (Routledge Revivals), Author: Peter Bowbrick
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The Economics of Quality,…
by Peter Bowbrick
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Paperback $31.99
Title: Setting Safety Standards: Regulation in the Public and Private Sectors, Author: Ross E. Cheit
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Setting Safety Standards:…
by Ross E. Cheit
Paperback $39.95
Title: Acquiring Skills: Market Failures, their Symptoms and Policy Responses, Author: Alison L. Booth
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Acquiring Skills: Market…
by Alison L. Booth (Editor), Dennis J. Snower (Editor)
Paperback $64.00
Title: Import Safety: Regulatory Governance in the Global Economy, Author: Cary Coglianese
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Import Safety: Regulatory…
by Cary Coglianese (Editor), Adam M. Finkel (Editor), David Zaring (Editor)
Hardcover $74.95
Title: Managing Quality, Author: Thomas Foster
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Managing Quality
by Thomas Foster
Explore Series
Hardcover $206.67
Title: Inventory List Notebook, Author: Elisa Hamilton
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Inventory List Notebook
by Elisa Hamilton
Paperback $9.99
Title: Safety and Health for Engineers, Author: Roger L. Brauer
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Safety and Health for…
by Roger L. Brauer
Hardcover $158.75
Title: Toyota Under Fire: Lessons for Turning Crisis into Opportunity, Author: Timothy N. Ogden
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Toyota Under Fire: Lessons for…
by Timothy N. Ogden, Jeffrey K. Liker
Hardcover $43.00
Title: Priceless: On Knowing The Price Of Everything And The Value Of Nothing, Author: Frank Ackerman
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Priceless: On Knowing The…
by Frank Ackerman, Lisa Heinzerling
Paperback $17.95
Title: Quality Measurement in Economics: New Perspectives on the Evolution of Goods and Services, Author: Steven Payson
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Quality Measurement in…
by Steven Payson
Hardcover $175.00
Title: Acquiring Skills: Market Failures, their Symptoms and Policy Responses, Author: Alison L. Booth
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Acquiring Skills: Market…
by Alison L. Booth (Editor), Dennis J. Snower (Editor)
Hardcover $165.00
Title: Managing Quality: Integrating the Supply Chain, Author: S. Foster
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Managing Quality: Integrating…
by S. Foster
Hardcover $273.32

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