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Title: Be Our Guest: Perfecting the Art of Customer Service (Revised and Updated Edition) / Edition 10, Author: Disney Institute
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Be Our Guest: Perfecting the…
by Disney Institute, Theodore Kinni, Tom Staggs
Explore Series
Hardcover $24.99
Title: An Introduction to the Mathematics of Financial Derivatives / Edition 3, Author: Ali Hirsa
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An Introduction to the…
by Ali Hirsa
Hardcover $99.95
Title: The Elusive Fan: Reinventing Sports in a Crowded Marketplace / Edition 1, Author: Ben Ryan Shields
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The Elusive Fan: Reinventing…
by Ben Ryan Shields, Irving Rein, Philip Kotler
Hardcover $43.00
Title: The Guidebook for Linemen and Cablemen / Edition 2, Author: Wayne Van Soelen
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The Guidebook for Linemen and…
by Wayne Van Soelen
Hardcover $86.95
Title: Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System / Edition 1, Author: Durward K. Sobek II.
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Understanding A3 Thinking: A…
by Durward K. Sobek II., Art Smalley
Hardcover $51.99
Title: William Randolph Hearst: The Early Years, 1863-1910, Author: Ben Procter
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William Randolph Hearst: The…
by Ben Procter
Hardcover $65.00
Title: Oil 101, Author: Morgan Patrick Downey
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Oil 101
by Morgan Patrick Downey
Hardcover $29.95
Title: Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare / Edition 1, Author: Craig Clapper
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Zero Harm: How to Achieve…
by Craig Clapper, James Merlino, Carole Stockmeier
Hardcover $35.00
Title: Private Banking: Building a Culture of Excellence / Edition 1, Author: Boris F. J. Collardi
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Private Banking: Building a…
by Boris F. J. Collardi
#681 in Series
Hardcover $151.00
Title: Site Analysis: Informing Context-Sensitive and Sustainable Site Planning and Design / Edition 3, Author: James A. LaGro Jr.
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Site Analysis: Informing…
by James A. LaGro Jr.
Hardcover $98.95
Title: Mastering the Market: The State and the Grain Trade in Northern France, 1700-1860, Author: Judith A. Miller
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Mastering the Market: The…
by Judith A. Miller
Hardcover $135.00
Title: Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees / Edition 1, Author: Doug Lipp
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Disney U: How Disney…
by Doug Lipp
Hardcover $32.00
Title: Manufacturing Processes for Design Professionals, Author: Rob Thompson
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Manufacturing Processes for…
by Rob Thompson
Hardcover $95.00
Title: The Disney Way: Harnessing the Management Secrets of Disney in Your Company, Third Edition / Edition 3, Author: Bill Capodagli
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The Disney Way: Harnessing the…
by Bill Capodagli, Lynn Jackson
Hardcover $33.00
Title: Reliability-Centered Maintenance / Edition 2, Author: John Moubray
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Reliability-Centered…
by John Moubray
Hardcover $94.95
Title: Catering: A Guide to Managing a Successful Business Operation / Edition 2, Author: Bruce Mattel
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Catering: A Guide to Managing…
by Bruce Mattel, The Culinary Institute of America (CIA)
Hardcover $49.95
Title: The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance / Edition 1, Author: James K. Franz
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The Toyota Way to Continuous…
by James K. Franz, Jeffrey K. Liker
Hardcover $47.00
Title: Improving Performance: How to Manage the White Space on the Organization Chart / Edition 3, Author: Geary A. Rummler
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Improving Performance: How to…
by Geary A. Rummler, Alan P. Brache
Hardcover $80.00
Title: Consumer Psychology of Tourism, Hospitality and Leisure, Author: G. I. Crouch
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Consumer Psychology of Tourism…
by G. I. Crouch, J. Mazanec, J. R. Brent Ritchie, A. G. Woodside
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Hardcover $191.15
Title: The New Lombard Street: How the Fed Became the Dealer of Last Resort, Author: Perry Mehrling
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The New Lombard Street: How…
by Perry Mehrling
Hardcover $49.95

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