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Title: Call Center Operations: Profiting from Teleservices / Edition 1, Author: Charles E Day
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Call Center Operations:…
by Charles E Day
Explore Series
Paperback $71.95
Title: Manufacturing the Future: A History of Western Electric, Author: Stephen B. Adams
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Manufacturing the Future: A…
by Stephen B. Adams, Orville R. Butler
Hardcover $95.00
Title: Gower Handbook of Call and Contact Centre Management / Edition 1, Author: Natalie Calvert
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Gower Handbook of Call and…
by Natalie Calvert
Hardcover $190.00
Title: Telecommunications Pricing: Theory and Practice, Author: Bridger M. Mitchell
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Telecommunications Pricing:…
by Bridger M. Mitchell, Ingo Vogelsang
Hardcover $130.00
Title: Charging Communication Networks: From Theory to Practice, Author: D.J. Songhurst
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Charging Communication…
by D.J. Songhurst
Hardcover $136.00
Title: Charging for Mobile All-IP Telecommunications / Edition 1, Author: Yi-Bing Lin
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Charging for Mobile All-IP…
by Yi-Bing Lin, Sok-Ian Sou
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Hardcover $139.95
Title: Mobile World: Past, Present and Future / Edition 1, Author: Lynne Hamill
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Mobile World: Past, Present…
by Lynne Hamill, Amparo Lasen
Explore Series
Paperback $109.99
Title: Wireless: Strategically Liberalizing the Telecommunications Market / Edition 1, Author: Brian J.W. Regli
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Wireless: Strategically…
by Brian J.W. Regli
Explore Series
Paperback $54.99
Title: Designing the Best Call Center for Your Business / Edition 2, Author: Brendan Read
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Designing the Best Call Center…
by Brendan Read
Paperback $62.95
Title: m-Profits: Making Money from 3G Services / Edition 1, Author: Tomi T. Ahonen
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m-Profits: Making Money from…
by Tomi T. Ahonen
Hardcover $123.95
Title: Occupational Job Evaluation: A Research-Based Approach to Job Classification, Author: Wilfredo Manese
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Occupational Job Evaluation: A…
by Wilfredo Manese
Hardcover $95.00
Title: Wireless: Strategically Liberalizing the Telecommunications Market / Edition 1, Author: Brian J.W. Regli
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Wireless: Strategically…
by Brian J.W. Regli
Explore Series
Hardcover $180.00
Title: A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction / Edition 1, Author: Andrew Waite
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A Practical Guide to Call…
by Andrew Waite
Hardcover $230.00
Title: Call Center Operation: Design, Operation, and Maintenance / Edition 1, Author: Duane Sharp
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Call Center Operation: Design,…
by Duane Sharp
Paperback $66.95
Title: American Regulatory Federalism and Telecommunications Infrastructure / Edition 1, Author: Paul E. Teske
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American Regulatory Federalism…
by Paul E. Teske
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Hardcover $120.00
Title: Public Utilities and the Poor: Rights and Responsibilities, Author: Katheryn W. Hexter
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Public Utilities and the Poor:…
by Katheryn W. Hexter, David C. Sweet
Hardcover $95.00
Title: The Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center / Edition 4, Author: Keith Dawson
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The Call Center Handbook: The…
by Keith Dawson
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Paperback $59.99
Title: Long Distance Services, Author: Daniel D Briere
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Long Distance Services
by Daniel D Briere
Explore Series
Hardcover $140.00
Title: Mobile Media and Applications, From Concept to Cash: Successful Service Creation and Launch / Edition 1, Author: Christoffer Andersson
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Mobile Media and Applications,…
by Christoffer Andersson, Daniel Freeman, Ian James, Andy Johnston, Staffan Ljung
Hardcover $80.95
Title: After the Breakup: Assessing the New Post-AT&T Divestiture Era, Author: Barry Cole
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After the Breakup: Assessing…
by Barry Cole
Hardcover $115.00

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