Title: Implementing SAP® CRM: The Guide for Business and Technology Managers / Edition 1, Author: Vivek Kale
Title: Teach Yourself VISUALLY Salesforce.com / Edition 2, Author: Justin Davis
Title: The Complete Guide to Customer Support: How to Turn Technical Assistance Into a Profitable Relationship / Edition 1, Author: Joe Fleischer
Title: The Definitive Guide to SugarCRM: Better Business Applications / Edition 1, Author: John Mertic
Title: Effective CRM using Predictive Analytics / Edition 1, Author: Antonios Chorianopoulos
Title: Salesforce CRM - The Definitive Admin Handbook - Third Edition / Edition 3, Author: Paul Goodey
Title: Salesforce CRM The Definitive Admin Handbook - Second Edition: The Definitive Admin Handbook - Second Edition: Salesforce CRM is a web-based Customer Relationship Management Service designed to transform your marketing and sales. With this complete guide / Edition 2, Author: Paul Goodey
Title: Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management / Edition 1, Author: Aaron Yetter
Title: Data Mining Techniques in CRM: Inside Customer Segmentation / Edition 1, Author: Konstantinos K. Tsiptsis