Title: This is Service Design Thinking: Basics, Tools, Cases / Edition 1, Author: Marc Stickdorn
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Title: Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer / Edition 1, Author: Merlin Stone
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Title: Ladies of Labor, Girls of Adventure: Working Women, Popular Culture, and Labor Politics at the Turn of the Twentieth Century, Author: Nan Enstad
Title: Appetite for Change: How the Counterculture Took On the Food Industry / Edition 2, Author: Warren J. Belasco
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Title: Critical Marketing: Issues in Contemporary Marketing / Edition 1, Author: Mark Tadajewski
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Title: Educating the Consumer-citizen: A History of the Marriage of Schools, Advertising, and Media / Edition 1, Author: Joel Spring
Title: The Unmanageable Consumer / Edition 3, Author: Yiannis Gabriel
Title: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction / Edition 1, Author: Robert B. Woodruff

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