Table of Contents

Introduction. Objectives. Overview. The Early Days. The Project Management Institute®. The International Institute of Business Analysis®. The Role of the Business Analyst. Where Is It All Going?. Book Project. Summary. Activity. Laying the Foundation. Objectives. Overview. Life Cycle Definitions. What Is a Body of Knowledge? Overview of PMI Applicable Standards. Overview of IIBA Framework and Standards. SEICMMI and Applicability. Which Standard to Use? Comments on Tool Standards. Business Analyst’s Skills. Summary. Activity. CBAP Test Questions. Business Analysis. Planning and Monitoring. Objectives. Overview. The IIBA View. CBAP Test Questions. Elicitation. Objectives. Overview. The IIBA View. How to Select the Right Technique for Gathering Requirements. Customer Interviews. Observation or Job Shadowing. Studying Existing Systems. Studying Interfaces. Surveys. Discovery/JAD/Facilitated Sessions. Focus Groups. Market Research. Evaluate "Best Practices". Prototyping. Storyboarding. Idea-Generating Techniques (Brainstorming). Tools for Virtual Environments. Requirements Prioritization Techniques. Summary. Activity. CBAP Test Questions. Requirements Management and Communication. Objectives. Overview. The IIBA Tasks. Summary. Activity. CBAP Test Questions. Enterprise Analysis. Objectives. Overview. The IIBA tasks. Conducting the Initial Risk Assessment. Preparing the Decision Package. Understanding the Business. Business Models. Summary. Activity. CBAP Test Questions.Requirements Analysis. Objectives. Overview. The IIBA Tasks. Specify and Model Requirements. Summary. Activity. CBAP Test Questions.Solution Assessment and Validation. Objectives. Overview. The IIBA Tasks. The Importance of Alternative Solutions. Selecting a Solution. Matching the Solution to the Needs of the Customer. Support Testing and Quality Assurance. Implementing and Supporting the Solution. Summary. Activity. CBAP Test Questions. Preparing for the Test. Taking the Test. Swede-Mart Case Study. Introduction. Strategy. Industry Background. Project Background. Distribution Center/Inventory Operations. Product Lines. Purchasing. Receiving. Accounts Payable. Order Processing and Shipping. Reporting. Summary. Interview with Store Buyer. Answers to Test Questions. Activity Solutions for Swede-Mart Case Study. Sources and Bibliography.