Your Attitude Is Showing / Edition 12
Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives. KEY TOPICS: A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets. MARKET: For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

1100057771
Your Attitude Is Showing / Edition 12
Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives. KEY TOPICS: A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets. MARKET: For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

230.52 In Stock
Your Attitude Is Showing / Edition 12

Your Attitude Is Showing / Edition 12

Your Attitude Is Showing / Edition 12

Your Attitude Is Showing / Edition 12

Overview

Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives. KEY TOPICS: A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets. MARKET: For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

Product Details

ISBN-13: 9780132429047
Publisher: Pearson Education
Publication date: 02/05/2007
Edition description: New Edition
Pages: 400
Product dimensions: 314.96(w) x 389.76(h) x 27.56(d)

About the Author

Sharon Lund O'Neil is a widely published author. In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving. Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators.

As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships.

Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.

Table of Contents

PART I: UNDERSTANDING YOURSELF

1. You Can’t Escape Human Relations

Case 1: Reality

2. Human Relations Can Make or Break You

Case 2: Adjustment

3. Hold On to Your Positive Attitude

Case 3: Credit Blues

4. When People Step on Your Attitude

Case 4: Bounce Back

PART II: RELATIONSHIPS WITH OTHERS

5. Vertical and Horizontal Working Relationships

Case 5: Decision

6. Your Potential and Productivity–A Closer Look

Case 6: Message

7. The Winning Combination

Case 7: Insight

8. Your Most Important Working Relationship

Case 8: Choice

9. Understanding the Nature of Relationships

Case 9: Currency

PART III: MAXIMIZING YOUR RELATIONSHIPS

10. Your Success as a Team Player

Case 10: Controversy

11. Emotional Intelligence: Managing Stress, Frustration, and Aggression

Case 11: Frustration

12. Restoring Injured Relationships

Case 12: Restoration

13. Attitudes Among Culturally Diverse Co-Workers

Case 13: Communication

PART IV: Building Your Career

14. Succeeding in a New Job or Assignment

Case 14: Nonprofessional

15. Initiation Rites–Coping with Teasing and Testing

Case 15: Confrontation

16. Absenteeism and Human Relations

Case 16: Balance

17. Avoiding Six Common Human-Relations Mistakes

Case 17: Motivation

18. Business Ethics, Rumors, and the Confidence Triangle

Case 18: Dilemma

PART V: SUCCESS AT EXPANDING YOUR ASSETS

19. Goal Setting and Your Attitude

Case 19: Conflict

20. Strategies for Advancing Your Career

Case 20: Preference

21. Keeping a Positive Attitude Through Plateau Periods and Reorganizations

Case 21: Change

22. When You Are Tempted to Scramble

Case 22: Interview

23. Attitude Renewal

Case 23: Focus

24. Leadership/Management: Your Career on the Move

Case 24: Sensitivity

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