Table of Contents

List of Figures ix

List of Tables xi

List of Contributors xiii

Preface xv

1 Introduction Tom Christensen Per Lægreid 1

Part I NPM Processes: Driving Forces

2 Basic NPM Ideas and their Development Jonathan Boston 17

3 The Political-Administrative Design of NPM Peter Aucoin 33

4 The Relevance of Culture for NPM Koen Verhoest 47

5 New Public Organisations: A Revivalist Movement Nils Brunsson 65

Part II Convergence and Divergence among Countries

6 NPM in Anglo-Saxon Countries John Halligan 83

7 Public Management Reform in Continental Europe: National Distinctiveness Walter J.M. Kickert 97

8 NPM in Scandinavia Hanne Foss Hansen 113

9 NPM in Asian Countries Anthony B.L. Cheung 131

Part III Sector Studies

10 Healthcare States and Medical Professions: The Challenges from NPM Haldor Byrkjeflot 147

11 NPM, Network Governance and the University as a Changing Professional Organization Ivar Bleiklie Jürgen Enders Benedetto Lepori Christine Musselin 161

12 NPM Ideas and Social Welfare Administration Richard Norman 177

13 Utility Regulation and NPM Ian Bartle 193

Part IV NPM Features

14 Structural Devolution to Agencies Oliver James Sandra van Thiel 209

15 Managing Performance and Auditing Performance Vital Put Geert Bouckaert 223

16 Managerialism and Models of Management Martin Painter 237

17 Privatization Thomas Pallesen 251

18 A Transformative Perspective on Public-Private Partnerships Carsten Greve Graeme Hodge 265

Part V Effects and Implications of NPM

19 NPM and the Search for Efficiency Rhys Andrews 281

20 Unions, Corporatist Participation and NPM Paul G. Roness 295

21 NPM: Restoring the Public Trust through Creating Distrust? Steven Van de Walle 309

22 Scientization Martin Marcussen 321

23 An Aftermath of NPM: Regained Relevance of Public Values and Public Service Motivation Torben Beck Jørgensen Lotte Bøgh Andersen 335

24 Serving the Public? Users, Consumers and the Limits of NPM Janet Newman 349

25 Responses to NPM: From Input Democracy to Output Democracy B. Guy Peters 361

26 Normativity and NPM: A Need for Some Theoretical Coherence Robert Gregory 375

Part VI NPM and Beyond

27 Beyond NPM? Some Development Features Tom Christensen Per Lægreid 391

28 Reinventing Weber: The Role of Institutions in Creating Social Trust Jon Pierre Bo Rothstein 405

29 Public Governance and Public Services: A 'Brave New World' or New Wine in Old Bottles? Stephen P. Osborne 417

References 431

Index 495