Table of Contents

Preface.Chapter 1. Introduction to Law Office Management.Chapter. 2. Ethics and Malpractice.Chapter 3. Staff Manuals, Total Quality Management, Marketing, and Planning. Chapter 4. Client and Communication Skills. Chapter 5. Timekeeping and Billing. Chapter 6. Client Trust and Law Office Accounting. Chapter7. Calendaring, Docket Control, and Case Management. Chapter 8. Human Resource Management.Chapter 9. File and Law Library Management. Chapter 10. Law Office Equipment, Technology, Office Layout, Space Management, Security, and Leases. Appendix. Glossary. Index