Table of Contents

IntroductionA Word on Naked Management and DiversityThe X-CrisisTop Ten Complaints About the X-WorkforceCrisis at a GlanceThe Economy From HellOver-X-Tended, Under-X-PendedStuck in the MudX'ercise 1: Testing the WatersGetting NakedTop Ten Reasons to Manage NakedYou Might as Well StripThe Naked ChallengeThe NAKED Model ExposedA Naked Frame of MindNaked Checklist: Getting NakedX-ercise 2: Bare EssentialsNecessary FreedomTop Ten Things Managers Do That Suffocate X'ersIn X'ers We TrustNAKED Success X'er Profile: The Levy RestaurantsA Long, Long RopeNAKED Success X'er Profile: The Home DepotNo Room to SneezeMutual BenefitsNaked Checklist: Necessary FreedomX'ercise 3: In the Name of FreedomActive InvolvementTop Ten Uses for an X'er Suggestion BoxWhen I Want Your Opinion I'll Give It to YouA Say in the ActionNAKED Success X'er Profile: PepsiCo, Inc.Bored, Not LazyNaked Checklist: Active InvolvementX'ercise 4: The Power of SuggestionKey RecognitionTop Ten Ways to De-Motivate X'ersGiving Credit Where Credit Is DuePositive Pays OffNAKED Success X'ers Profile: Nations BankThe Carrot and the StickNAKED Success X'er Profile: Dryclean U.S.A.The Desirability FactorNaked Checklist: Key RecognitionX'ercise 5: What Makes 'Em TickEmpathyTop Ten Things X'ers Want to Tell Workaholic ManagersWhat Do You Mean You've Got a Life?NAKED Success X'er Profile: Kinko'sEmpathy vs. SympathyAn Earful Goes a Long WayNAKED Success X'er Profile: Mirage Resorts IncorporatedWhere the Rubber Meets the RoadNaked Checklist: EmpathyX'ercise 6: In Their ShoesDirect Communicationlop Ten Reasons for Manager-X'er Communication GapsSpelling It Outlhe Naked ContractNAKED Success X'er Profile: Jiffy LubeLetting 'Em Know Where They StandNAKED Success X'er Profile: United