Digital Era Governance: IT Corporations, the State, and e-Government

by Patrick Dunleavy, Helen Margetts, Simon Bastow, Jane Tinkler

Overview

This book explores the world of e-government - the use by government of IT to interact with citizens, businesses, and other governments - and the significant role of IT corporations in this process in seven countries. Government information systems are big business (around 1.5% of GDP) and critical to all aspects of public policy and operations.

Product Details

ISBN-13:	9780199296194
Publisher:	Oxford University Press
Publication date:	01/11/2007
Edition description:	New Edition
Pages:	304
Product dimensions:	9.30(w) x 6.20(h) x 0.90(d)

About the Author

Patrick Dunleavy is Professor of Political Science and Public Policy at the London School of Economics and Political Science. He has authored and edited numerous books on political science theory, British politics and urban politics, as well as more than 50 articles in professional journals. His publications include: the series Developments in British Politics (co-authored, Eighth edition, forthcoming 2006); Democracy, Bureaucracy and Public Choice (Harvester-Wheatsheaf, 1992); Theories of the State: The Politics of Liberal Democracy (Palgrave, 1987). He also edited the journals Political Studies and Political Studies Review for the UK Political Studies Association for six years (1999-2005), with Jane Tinkler and others.
Helen Margetts is a Professor at the Oxford Internet Institute, University of Oxford, before which she was Director of the School of Public Policy at UCL. Previously she worked as a lecturer at Birkbeck College (1994-99), a researcher at the LSE (1990-94), and as a systems analyst and computer programmer in the private sector (1984-89). She is a political scientist specialising in the implications for government of use of the Internet and related information technologies. She has published widely in this area including (with Patrick Dunleavy) two studies of Government on the Web for the UK National Audit Office (1999 and 2002), the book Information Technology in Government (Routledge, 1999) and a forthcoming book with Christopher Hood Tools of Government in the Digital Age (Palgrave, 2006)

Table of Contents

Introduction: Government Information Technology and Public Policy1. The Theory of Modern Bureaucracy and the Neglected Role of IT2. Acquiring and Managing Government IT3. The Comparative Performance of Government IT4. Explaining Performance I: Government Institutions, New Public Management and Bureaucratic Culture5. Explaining Performance II: Competitive Tension and the Power of the IT Industry6. IT and Taxation7. IT and Social Security8. IT and the Control of Immigration9. NPM is Dead - Long Live 'Digital Era Governance'Afterword: From 'à la carte' to Standardized Government IT? Research Methods Appendix