Sustainable Reverse Logistics Network: Engineering and Management / Edition 1

by Daoud Aït-Kadi, Marc Chouinard, Suzanne Marcotte, Diane Riopel

Overview

Traditional logistical chains have enabled us to respond efficiently to the needs of customers in terms of services and products. However, the returns, rejects and by-products of these activities have been eliminated or ignored. Reverse logistics aims at valuing these products using a value creation network integrating recovery, processing, recycling, distribution or clean removal processes. In the context of sustainable development, integrating economic, social and environmental factors, these activities raise questions concerning the design of products, processes and logistic networks. Taking these considerations into account involves significant changes that affect business models as well as consumer habits. New working methods and a long-term vision are the new bases for sustainable logistic networks.
The objective of this book is to supply an educational tool for engineering schools, as well as a management tool for the efficient implementation of the reverse logistics function. It brings together the knowledge acquired by the scientific community. Even if reverse logistics has been the subject of several books over the past few years, very few theories have been developed and the subject is far from being exhausted. This book proposes generic concepts and processes that can be adapted to all businesses producing goods and services and which aim to integrate reverse logistics. These processes will enable us to shed light on their complexity and to take into account all the important variables.

Contents

1. Logistics Challenge.
2. Reverse Logistics Engineering.
3. Ecodesign.
4. Value Loops.

Product Details

ISBN-13:	9781848213104
Publisher:	Wiley
Publication date:	03/05/2012
Series:	ISTE Series , #577
Pages:	240
Product dimensions:	6.80(w) x 9.40(h) x 1.10(d)

About the Author

Daoud Aït-Kadi, Laval University, Canada.

Marc Chouinard, Laval University, Canada.

Suzanne Marcotte, Ecole des Sciences de la Gestion, UQÀM, Montréal.

Diane Riopel, Ecole polytechnique de Montréal, Canada.

Table of Contents

Introduction ix

I.1 Bibliography xv

Chapter 1 Logistics Challenges 1

1.1 Introduction 1

1.2 Forward supply chain 2

1.2.1 Structure and actors 2

1.2.2 Flows 4

1.2.3 Design and management objectives 5

1.3 Higher, further, bigger 5

1.3.1 Suppliers throughout the world 6

1.3.2 International customers 7

1.3.3 More complex businesses 8

1.3.4 Transportation networks 11

1.4 Nothing is lost, nothing is created, everything goes somewhere 14

1.4.1 From suppliers to customers 14

1.4.2 Unit loads and packaging 16

1.4.3 "Adding insult to injury" 18

1.5 Nothing goes well anymore 19

1.5.1 Environmental concerns 19

1.5.2 Social concerns 21

1.5.3 Bad output management 23

1.5.4 Product design in a one-way direction 25

1.6 Conclusion 27

1.7 Bibliography 28

Chapter 1 Reverse Logistics Engineering 35

2.1 Introduction 35

2.2 Definition 36

2.2.1 Reverse distribution 36

2.2.2 Reverse logistics 36

2.3 Types of returns 38

2.4 Generic process 39

2.4.1 Gatekeeping stage 43

2.4.2 Collection stage 49

2.4.3 Sorting stage 54

2.4.4 Processing stage 56

2.5 Shipping or redistribution system 74

2.6 Information system 77

2.7 Coordinating 80

2.8 Performance measurement 83

2.9 Conclusion 86

2.10 Bibliography 87

Chapter 3 Ecodesign 89

3.1 Introduction 89

3.2 Sustainable development 91

3.2.1 Reducing climate changes 92

3.2.1.1 The 1992 convention 92

3.2.1.2 Kyoto Protocol 93

3.2.1.3 Vienna conference 93

3.2.2 Reducing and revalorizing waste 94

3.2.3 Controlling natural resource consumption 95

3.2.4 Implementing an environmental management system (EMS) 95

3.3 Ecodesign 96

3.3.1 Directives, norms, and principles 100

3.3.2 Implementation 101

3.3.3 Indicators 104

3.4 Ecodesign approach within companies 106

3.4.1 Corporate citizen 108

3.4.2 Implementation of the approach 109

3.5 Conclusion 124

3.6 Bibliography 125

Chapter 4 Value Loops 129

4.1 Network design and management integrating reverse logistics 133

4.1.1 General strategic decisions 134

4.1.1.1 Target markets 136

4.1.1.2 Networks 137

4.1.1.3 Products 139

4.1.1.4 Processes 140

4.1.2 Strategic, tactical, and operational decisions specific to the activities 141

4.1.2.1 Customer service 141

4.1.2.2 Collection and sorting 142

4.1.2.3 Processing 144

4.1.2.4 Redistribution 145

4.1.2.5 Material flows and stocks 146

4.2 Definition of the value 152

4.2.1 Extended supply of products and services 155

4.2.2 Marketing and customer service policy 161

4.2.3 Environmental, social, and economic values 163

4.2.4 Uncertainities 168

4.3 Monitoring and control of the value on the life cycle 172

4.3.1 Integrated information system and decision support system 174

4.3.2 Traceability tools 179

4.3.3 Performance indicators 181

4.4 Partnership 185

4.4.1 Partnership between and within logistics network 187

4.4.1.1 Partnership with consumers 190

4.4.2 Partnership with governmental and not-for-profit organizations 192

4.5 Conclusion 196

4.6 Bibliography 197

Conclusion 213

Index 215