The PMBOK® Guide–Sixth Edition – PMI’s flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge—including discussion of project management business documents—and information on the PMI Talent Triangle™ and the essential skills for success in today’s market.
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The organization of choice for project management professionalism, PMI provides services including the development of standards, research, education, publication, networking-opportunities in local chapters, hosting conferences and training seminars, and providing accreditation in project management.
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1.1 OVERVIEW AND PURPOSE OF THIS GUIDE
Project management is not new. It has been in use for hundreds of years. Examples of project outcomes include:
* Pyramids of Giza,
* Olympic games,
* Great Wall of China,
* Taj Mahal,
* Publication of a children's book,
* Panama Canal,
* Development of commercial jet airplanes,
* Polio vaccine,
* Human beings landing on the moon,
* Commercial software applications,
* Portable devices to use the global positioning system (GPS), and
* Placement of the International Space Station into Earth's orbit.
The outcomes of these projects were the result of leaders and managers applying project management practices, principles, processes, tools, and techniques to their work. The managers of these projects used a set of key skills and applied knowledge to satisfy their customers and other people involved in and affected by the project. By the mid-20th century, project managers began the work of seeking recognition for project management as a profession. One aspect of this work involved obtaining agreement on the content of the body of knowledge (BOK) called project management. This BOK became known as the Project Management Body of Knowledge (PMBOK). The Project Management Institute (PMI) produced a baseline of charts and glossaries for the PMBOK. Project managers soon realized that no single book could contain the entire PMBOK. Therefore, PMI developed and published A Guide to the Project Management Body of Knowledge (PMBOK® Guide).
PMI defines the project management body of knowledge (PMBOK) as a term that describes the knowledge within the profession of project management. The project management body of knowledge includes proven traditional practices that are widely applied as well as innovative practices that are emerging in the profession.
The body of knowledge (BOK) includes both published and unpublished materials. This body of knowledge is constantly evolving. This PMBOK® Guide identifies a subset of the project management body of knowledge that is generally recognized as good practice.
* Generally recognized means the knowledge and practices described are applicable to most projects most of the time, and there is consensus about their value and usefulness.
* Good practice means there is general agreement that the application of the knowledge, skills, tools, and techniques to project management processes can enhance the chance of success over many projects in delivering the expected business values and results.
The project manager works with the project team and other stakeholders to determine and use the appropriate generally recognized good practices for each project. Determining the appropriate combination of processes, inputs, tools, techniques, outputs and life cycle phases to manage a project is referred to as "tailoring" the application of the knowledge described in this guide.
This PMBOK® Guide is different from a methodology. A methodology is a system of practices, techniques, procedures, and rules used by those who work in a discipline. This PMBOK® Guide is a foundation upon which organizations can build methodologies, policies, procedures, rules, tools and techniques, and life cycle phases needed to practice project management.
1.1.1 THE STANDARD FOR PROJECT MANAGEMENT
This guide is based on The Standard for Project Management . A standard is a document established by an authority, custom, or general consent as a model or example. As an American National Standards Institute (ANSI) standard, The Standard for Project Management was developed using a process based on the concepts of consensus, openness, due process, and balance. The Standard for Project Management is a foundational reference for PMI's project management professional development programs and the practice of project management. Because project management needs to be tailored to fit the needs of the project, the standard and the guide are both based on descriptive practices, rather than prescriptive practices. Therefore, the standard identifies the processes that are considered good practices on most projects, most of the time. The standard also identifies the inputs and outputs that are usually associated with those processes. The standard does not require that any particular process or practice be performed. The Standard for Project Management is included as Part II of A Guide to the Project Management Body of Knowledge (PMBOK® Guide).
The PMBOK® Guide provides more detail about key concepts, emerging trends, considerations for tailoring the project management processes, and information on how tools and techniques are applied to projects. Project managers may use one or more methodologies to implement the project management processes outlined in the standard.
The scope of this guide is limited to the discipline of project management, rather than the full spectrum of portfolios, programs, and projects. Portfolios and programs will be addressed only to the degree they interact with projects. PMI publishes two other standards that address the management of portfolios and programs:
* The Standard for Portfolio Management , and
* The Standard for Program Management .
1.1.2 COMMON VOCABULARY
A common vocabulary is an essential element of a professional discipline. The PMI Lexicon of Project Management Terms  provides the foundational professional vocabulary that can be consistently used by organizations, portfolio, program, and project managers and other project stakeholders. The Lexicon will continue to evolve over time. The glossary to this guide includes the vocabulary in the Lexicon along with additional definitions. There may be other industry-specific terms used in projects that are defined by that industry's literature.
1.1.3 CODE OF ETHICS AND PROFESSIONAL CONDUCT
PMI publishes the Code of Ethics and Professional Conduct  to instill confidence in the project management profession and to help an individual in making wise decisions, particularly when faced with difficult situations where the individual may be asked to compromise his or her integrity or values. The values that the global project management community defined as most important were responsibility, respect, fairness, and honesty. The Code of Ethics and Professional Conduct affirms these four values as its foundation.
The Code of Ethics and Professional Conduct includes both aspirational standards and mandatory standards. The aspirational standards describe the conduct that practitioners, who are also PMI members, certification holders, or volunteers, strive to uphold. Although adherence to the aspirational standards is not easily measured, conduct in accordance with these is an expectation for those who consider themselves to be professionals — it is not optional. The mandatory standards establish firm requirements and, in some cases, limit or prohibit practitioner behavior. Practitioners who are also PMI members, certification holders, or volunteers and who do not conduct themselves in accordance with these standards will be subject to disciplinary procedures before PMI's Ethics Review Committee.
1.2 FOUNDATIONAL ELEMENTS
This section describes foundational elements necessary for working in and understanding the discipline of project management.
A project is a temporary endeavor undertaken to create a unique product, service, or result.
* Unique product, service, or result. Projects are undertaken to fulfill objectives by producing deliverables. An objective is defined as an outcome toward which work is to be directed, a strategic position to be attained, a purpose to be achieved, a result to be obtained, a product to be produced, or a service to be performed. A deliverable is defined as any unique and verifiable product, result, or capability to perform a service that is required to be produced to complete a process, phase, or project. Deliverables may be tangible or intangible.
Fulfillment of project objectives may produce one or more of the following deliverables:
* A unique product that can be either a component of another item, an enhancement or correction to an item, or a new end item in itself (e.g., the correction of a defect in an end item);
* A unique service or a capability to perform a service (e.g., a business function that supports production or distribution);
* A unique result, such as an outcome or document (e.g., a research project that develops knowledge that can be used to determine whether a trend exists or a new process will benefit society); and
* A unique combination of one or more products, services, or results (e.g., a software application, its associated documentation, and help desk services).
Repetitive elements may be present in some project deliverables and activities. This repetition does not change the fundamental and unique characteristics of the project work. For example, office buildings can be constructed with the same or similar materials and by the same or different teams. However, each building project remains unique in key characteristics (e.g., location, design, environment, situation, people involved).
Projects are undertaken at all organizational levels. A project can involve a single individual or a group. A project can involve a single organizational unit or multiple organizational units from multiple organizations.
Examples of projects include but are not limited to:
* Developing a new pharmaceutical compound for market,
* Expanding a tour guide service,
* Merging two organizations,
* Improving a business process within an organization,
* Acquiring and installing a new computer hardware system for use in an organization,
* Exploring for oil in a region,
* Modifying a computer software program used in an organization,
* Conducting research to develop a new manufacturing process, and
* Constructing a building.
* Temporary endeavor. The temporary nature of projects indicates that a project has a definite beginning and end. Temporary does not necessarily mean a project has a short duration. The end of the project is reached when one or more of the following is true:
* The project's objectives have been achieved;
* The objectives will not or cannot be met;
* Funding is exhausted or no longer available for allocation to the project;
* The need for the project no longer exists (e.g., the customer no longer wants the project completed, a change in strategy or priority ends the project, the organizational management provides direction to end the project);
* The human or physical resources are no longer available; or
* The project is terminated for legal cause or convenience.
Projects are temporary, but their deliverables may exist beyond the end of the project. Projects may produce deliverables of a social, economic, material, or environmental nature. For example, a project to build a national monument will create a deliverable expected to last for centuries.
* Projects drive change. Projects drive change in organizations. From a business perspective, a project is aimed at moving an organization from one state to another state in order to achieve a specific objective (see Figure 1-1). Before the project begins, the organization is commonly referred to as being in the current state. The desired result of the change driven by the project is described as the future state.
For some projects, this may involve creating a transition state where multiple steps are made along a continuum to achieve the future state. The successful completion of a project results in the organization moving to the future state and achieving the specific objective. For more information on project management and change, see Managing Change in Organizations: A Practice Guide .
* Projects enable business value creation. PMI defines business value as the net quantifiable benefit derived from a business endeavor. The benefit may be tangible, intangible, or both. In business analysis, business value is considered the return, in the form of elements such as time, money, goods, or intangibles in return for something exchanged (see Business Analysis for Practitioners: A Practice Guide, p. 185 ).
Business value in projects refers to the benefit that the results of a specific project provide to its stakeholders. The benefit from projects may be tangible, intangible, or both.
Examples of tangible elements include:
* Monetary assets,
* Stockholder equity,
* Tools, and
* Market share.
Examples of intangible elements include:
* Brand recognition,
* Public benefit,
* Strategic alignment, and
* Project Initiation Context. Organizational leaders initiate projects in response to factors acting upon their organizations. There are four fundamental categories for these factors, which illustrate the context of a project (see Figure 1-2):
* Meet regulatory, legal, or social requirements;
* Satisfy stakeholder requests or needs;
* Implement or change business or technological strategies; and
* Create, improve, or fix products, processes, or services.
These factors influence an organization's ongoing operations and business strategies. Leaders respond to these factors in order to keep the organization viable. Projects provide the means for organizations to successfully make the changes necessary to deal with these factors. These factors ultimately should link to the strategic objectives of the organization and the business value of each project.
1.2.2 THE IMPORTANCE OF PROJECT MANAGEMENT
Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements. Project management is accomplished through the appropriate application and integration of the project management processes identified for the project. Project management enables organizations to execute projects effectively and efficiently.
Effective project management helps individuals, groups, and public and private organizations to:
* Meet business objectives;
* Satisfy stakeholder expectations;
* Be more predictable;
* Increase chances of success;
* Deliver the right products at the right time;
* Resolve problems and issues;
* Respond to risks in a timely manner;
* Optimize the use of organizational resources;
* Identify, recover, or terminate failing projects;
* Manage constraints (e.g., scope, quality, schedule, costs, resources);
* Balance the influence of constraints on the project (e.g., increased scope may increase cost or schedule); and
* Manage change in a better manner.
Poorly managed projects or the absence of project management may result in:
* Missed deadlines,
* Cost overruns,
* Poor quality,
* Uncontrolled expansion of the project,
* Loss of reputation for the organization,
* Unsatisfied stakeholders, and
* Failure in achieving the objectives for which the project was undertaken.
Projects are a key way to create value and benefits in organizations. In today's business environment, organizational leaders need to be able to manage with tighter budgets, shorter timelines, scarcity of resources, and rapidly changing technology. The business environment is dynamic with an accelerating rate of change. To remain competitive in the world economy, companies are embracing project management to consistently deliver business value.
Effective and efficient project management should be considered a strategic competency within organizations. It enables organizations to:
* Tie project results to business goals,
* Compete more effectively in their markets,
* Sustain the organization, and
* Respond to the impact of business environment changes on projects by appropriately adjusting project management plans (see Section 4.2).
1.2.3 RELATIONSHIP OF PROJECT, PROGRAM, PORTFOLIO, AND OPERATIONS MANAGEMENT
Using project management processes, tools, and techniques puts in place a sound foundation for organizations to achieve their goals and objectives. A project may be managed in three separate scenarios: as a stand-alone project (outside of a portfolio or program), within a program, or within a portfolio. Project managers interact with portfolio and program managers when a project is within a program or portfolio. For example, multiple projects may be needed to accomplish a set of goals and objectives for an organization. In those situations, projects may be grouped together into a program. A program is defined as a group of related projects, subsidiary programs, and program activities managed in a coordinated manner to obtain benefits not available from managing them individually. Programs are not large projects. A very large project may be referred to as a megaproject. As a guideline, megaprojects cost US$1billion or more, affect 1 million or more people, and run for years.
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Table of Contents
PART 1. A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide),
2. THE ENVIRONMENT IN WHICH PROJECTS OPERATE,
3. THE ROLE OF THE PROJECT MANAGER,
4. PROJECT INTEGRATION MANAGEMENT,
5. PROJECT SCOPE MANAGEMENT,
6. PROJECT SCHEDULE MANAGEMENT,
7. PROJECT COST MANAGEMENT,
8. PROJECT QUALITY MANAGEMENT,
9. PROJECT RESOURCE MANAGEMENT,
10. PROJECT COMMUNICATIONS MANAGEMENT,
11. PROJECT RISK MANAGEMENT,
12. PROJECT PROCUREMENT MANAGEMENT,
13. PROJECT STAKEHOLDER MANAGEMENT,
PART 2. THE STANDARD FOR PROJECT MANAGEMENT,
2. INITIATING PROCESS GROUP,
3. PLANNING PROCESS GROUP,
4. EXECUTING PROCESS GROUP,
5. MONITORING AND CONTROLLING PROCESS GROUP,
6. CLOSING PROCESS GROUP,
PART 3. APPENDICES, GLOSSARY, AND INDEX,
APPENDIX X1 SIXTH EDITION CHANGES,
APPENDIX X2 CONTRIBUTORS AND REVIEWERS OF THE PMBOK® GUIDE — SIXTH EDITION,
APPENDIX X3 AGILE, ITERATIVE, ADAPTIVE, AND HYBRID PROJECT ENVIRONMENTS,
APPENDIX X4 SUMMARY OF KEY CONCEPTS FOR KNOWLEDGE AREAS,
APPENDIX X5 SUMMARY OF TAILORING CONSIDERATIONS FOR KNOWLEDGE AREAS,
APPENDIX X6 TOOLS AND TECHNIQUES,