The field of operations management is increasingly recognized as being crucial to the success of a company. The premise of this book is that learning specific analytical techniques can provide a deeper understanding of the problems in operations management than merely reading about these problems. The book is concise while still providing a broad discussion of the issues and details to learn these valuable tools.
Each problem area is introduced with an overview of the issues that must be addressed and the array of tools available to analyze them. Next, detailed examples are presented. Through these examples, the ramifications of the various approaches and the tradeoffs that must be considered when choosing one approach over another are explored. The book is a valuable resource for researchers, students, and business practitioners.
About the Author
MICHAEL R. SUMMERS is Professor of Management Science at Pepperdine University. He is active in the Decision Sciences Institute (DSI) and the Production and Operations Management Society (POMS).
Table of Contents
Introduction to Operations Management
Location of Facilities
Layout of Facilities
Process Planning and Job Design
Inventory Models for Independent Demand
Inventory Models for Dependent Demand
Production Scheduling and Control
Project Planning with PERT
Putting It All Together: Developing World-Class Operations
Appendix A: Areas Under the Normal Curve
Appendix B: Cumulative Poisson Probabilities
Appendix C: Control Chart Factors