Analyzing Operations in Business: Issues, Tools, and Techniques

Analyzing Operations in Business: Issues, Tools, and Techniques

by Michael R. Summers


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The field of operations management is increasingly recognized as being crucial to the success of a company. The premise of this book is that learning specific analytical techniques can provide a deeper understanding of the problems in operations management than merely reading about these problems. The book is concise while still providing a broad discussion of the issues and details to learn these valuable tools.

Each problem area is introduced with an overview of the issues that must be addressed and the array of tools available to analyze them. Next, detailed examples are presented. Through these examples, the ramifications of the various approaches and the tradeoffs that must be considered when choosing one approach over another are explored. The book is a valuable resource for researchers, students, and business practitioners.

Product Details

ISBN-13: 9781567201260
Publisher: ABC-CLIO, Incorporated
Publication date: 05/21/1998
Pages: 248
Product dimensions: 6.14(w) x 9.21(h) x 0.63(d)
Lexile: 1330L (what's this?)

About the Author

MICHAEL R. SUMMERS is Professor of Management Science at Pepperdine University. He is active in the Decision Sciences Institute (DSI) and the Production and Operations Management Society (POMS).

Table of Contents

Introduction to Operations Management

Long-Run Decisions

Location of Facilities

Layout of Facilities

Process Planning and Job Design

Time Studies

Medium-Run Decisions


Aggregate Planning

Short-Run Decisions

Inventory Models for Independent Demand

Inventory Models for Dependent Demand

Production Scheduling and Control

Just-in-Time Systems

Project Planning with PERT

Quality Control

Putting It All Together: Developing World-Class Operations

Appendix A: Areas Under the Normal Curve

Appendix B: Cumulative Poisson Probabilities

Appendix C: Control Chart Factors



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