Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce

by Ben Eubanks

Overview

Is your HR strategy ready to harness the full potential of artificial intelligence (AI)?

Artificial Intelligence for HR by Ben Eubanks is a strategic guide for senior HR leaders and executives who want to integrate AI into the people function to drive efficiency, engagement and measurable business results.

Now in its third edition, this book explains the evolving AI landscape, from natural language processing that eliminates bias in job adverts to chatbots that enhance the employee experience. It includes new coverage on generative AI and its global implications, giving leaders the insight to implement AI ethically and effectively across the employee lifecycle.

You'll discover how to:
— Use AI to improve recruitment, engagement and workforce productivity
— Apply generative AI to enhance decision—making and innovation
— Implement AI solutions that align with governance and compliance standards
— Translate AI opportunities into operational efficiencies and business impact

Featuring practical guidance, research and examples from Uber, IBM and Unilever, Artificial Intelligence for HR equips senior decision—makers to deploy AI strategically, ensuring people and technology work together to deliver sustained competitive advantage.

Themes include: AI in HR strategy, governance, generative AI, workforce productivity, ethical implementation

Product Details

ISBN-13:	9781398622746
Publisher:	Kogan Page, Ltd.
Publication date:	09/30/2025
Edition description:	3rd ed.
Pages:	280
Product dimensions:	6.14(w) x 9.21(h) x 0.59(d)

About the Author

Ben Eubanks is an author, speaker and researcher living in Huntsville, AL. He is the Chief Research Officer at Lighthouse Research & Advisory. His team surveys thousands of workers each year to understand the latest workplace trends and changes. He also founded HR Summer School, a virtual event with more than a million minutes watched every year. In addition, he hosts We're Only Human, a podcast focusing on improving human resources in the workplace.

Table of Contents

** Chapter — 01: A snapshot of HR today; ** Chapter — 02: The basics of artificial intelligence; ** Chapter — 03: General AI Applications with HCM; ** Chapter — 04: Core HR and workforce management; ** Chapter — 05: Talent acquisition; ** Chapter — 06: Learning and development; ** Chapter — 07: Talent management; ** Chapter — 08: Challenges of adopting AI technology; ** Chapter — 09: HR skills of the future;

Editorial Reviews

"HR is evolving more than ever even if practitioners don't see it. Ben Eubanks has provided a clearer picture of how HR can not only become aware of this evolution, but it can learn and embrace it. In order for HR to remain relevant, it needs to see how Artificial Intelligence can assist in making us even more effective. It's time to move past awareness and dive into integration. Ben's book shows us how to do this well!!"

Steve Browne

"Teaching about AI use in organizations is still an emerging topic in higher education. In my Digital HR courses, I have been using Ben's Artificial intelligence for HR since the beginning. If you want a book or text that demystifies the use cases of AI for HR and also highlights the human aspects in using this technology, this book is for you!"

Pamela Lirio

"Ben Eubanks delivers a data—driven, practical guide to how AI is not just transforming workplace learning, but also amplifying human agency in the process. This book is essential reading for leaders who want to harness AI's potential to empower talent, enhance adaptability and drive workforce innovation."

Alex Alonso

"When it comes to harnessing AI in HR, Ben isn't just knowledgeable—he's a trailblazer. Discover how cutting—edge AI innovations are revolutionizing talent management and transforming the future of HR. Check out the latest breakthroughs in the talent space and get ready to be inspired!"

Yoshimi Iyadomi

"Artificial Intelligence for HR by Ben Eubanks is a must—read for anyone looking to leverage AI to boost their team's potential without losing the human touch. Ben's storytelling skills make complex tech easy to grasp, with plenty of humor and real—world examples. This book is not just informative and practical, but also a fun and engaging read. Highly recommended!"

Alena Roth

"In Artificial Intelligence for HR, Ben Eubanks masterfully blends research with storytelling, helping HR professionals understand how to use AI to support and develop a successful workforce. The book offers a comprehensive overview of AI's impact on HR, covering talent acquisition, workforce management, learning, and future HR skills. Through data, examples, and anecdotes, Eubanks delivers an engaging and insightful guide on AI for HR leaders."

Lamees Abourahma

"AI is rewriting the rules of HR and work, and Ben Eubanks delivers a playbook for anyone who wants to stay ahead. At UNLEASH, we see the rapid shift in how AI is reshaping talent strategies, and this book cuts through the noise with real, actionable insights. If you care about the future of work, this is essential reading."

Marc Coleman

"Today's HR leaders must understand technology to thrive in the modern business environment and AI is one of the most transformational technologies of our age. This is often an intimidating reality for HR professionals since many signed up not realizing digital acumen was a top skill for career success. Fortunately, Ben has translated his wealth of experience and expertise into an easy-to-follow handbook. He simplifies the complexity of AI and highlights pragmatic opportunities for every HR function. It's a must-read for any HR professional looking to thrive in today's disruptive environment."

Christopher Lind

"I found Ben's book to be a very useful distillation of a complex and increasingly important area of HR capability and investment. My students, future HR leaders, gained tremendous insight into AI for HR and the facilitating role it will soon play in the best organizations for people. Artificial Intelligence for HR demystifies a complex topic and contextualizes what some regard as just the latest HR fad. It is a well-organized and well-written book worth reading by HR leaders, educators and students. Despite the title, it's really all about people!"

John Haggerty

"The HR landscape has changed dramatically over the last three years. As the "War for Talent" continues to escalate, the value of the business minded, technologically aware HR professional has increased. What's needed are HR professionals who view AI and other technology as an augmentation to HR, giving them the ability to be business consultants versus the more common, reactive HR. Ben's book explores how HR professionals are using new technology to transform their businesses and the industry as a whole. If you are in search of a data-packed, transformational book, I'd encourage you to take the time to dive deep, take notes, and transform your own business with what you learn."

VP Talent Acquisition and Retention at Bureau Veri Trent Cotton

"Ben Eubanks' Artificial Intelligence for HR is a must-read for those involved with human resources. Ben's dedication and passion for HR promotes instrumental success for organizations and leaders alike. This book offers insights into the ever-changing HR environment and navigation through new AI technology while still promoting the evolutionary development of human resource professionals."

Jamie McCall

"Ben does an excellent job helping HR leaders who have historically been trained with deep departmental expertise apply new AI technologies to their domains. More importantly, he helps them transition to strategically addressing the workforce with consumer experiences which earn their loyalty, net promotion, retention, and engagement the same as we experience in our personal lives."

Randy Womack

"In this must-read book, Ben presents the contemporary and very real challenges of Artificial Intelligence (AI) that will change not only how we look at the world of work, but also how we approach what we do in the workplace every day."

Dr. Kim LaFevor

"HR professionals need to understand how their own roles are changing while helping employees to develop and prioritize the skills they will need for the age of disruption, and Ben's take on how we can combine humans and technology paints a bright picture for the future of the HR profession."

Mary Kaylor

"Ben's work fills the gap between awareness and understanding and provides real and practical ideas that can be utilized to drive success through AI technologies in your organization."

Conference Chair for the HR Technology Conference Steve Boese

"Artificial intelligence is the next frontier for HR to conquer, and Ben's book is the first step down that path for HR executives."

Shane York

"Today's experience-driven employer relationship requires a keen focus on the individual. As Ben's book demonstrates, AI technologies are going to help HR leaders personalize the employee experience and creating more human relationships in powerful, scalable ways."

China Gorman

"Ben Eubanks has written a must-read book for all human resource professionals. His insight and knowledge around the challenges of this ever-changing world of technology and artificial intelligence in human resources is one of the best in the industry!"

Kristi Jones

"Artificial intelligence, as outlined in Ben's book, is one of the key ways I see businesses becoming more agile and competitive in the digital age through a mix of automation, augmentation, and personalization."

Kevin M. Yates

"Ben's comprehensive coverage gives a deep look at how AI, automation, and machine learning can revolutionize the way we hire and manage employees today."

Kris Dunn

"As always, Ben Eubanks takes a topic as complex as artificial intelligence and presents it in a way that is understandable for people at all levels of technical proficiency. Artificial Intelligence for HR is a must read for any business leader concerned with the impact this emerging technology is, and will, have on the modern workforce."

George LaRocque

"Artificial Intelligence for HR offers a compelling look at how today's cutting-edge technologies can play a role in improving the performance of HR teams for businesses around the world."

Mostafa Azzam

"Ben is a leading expert on how artificial intelligence will impact the employee experience. His book offers a great overview of the technology providers along with the use cases that deliver value to today's business leaders."

Madeline Laurano

"For the last 30 years people have worried about computers and machines taking work away from humans. In reality, these tools have progressively offered greater opportunities for humans to discover and hone new skills thanks to this intelligent automation, and this book sheds light on how the human resources profession benefits from the latest AI-related technological advances."

Riccardo Antonelli

"Ben's thought-provoking book is a must-read for any organization committed to remaining competitive in the new and exciting frontier created by AI."

Jeanne Achille

"Ben's book focuses on how we can blend the best that people bring to the table with the best that machines and algorithms have to offer in an exciting way."

Skip Marshall