Be My Guest Teacher's Book: English for the Hotel Industry

Be My Guest Teacher's Book: English for the Hotel Industry

by Francis O'Hara

Paperback

$24.75
Eligible for FREE SHIPPING
  • Want it by Wednesday, October 24  Order now and choose Expedited Shipping during checkout.

Overview

Be My Guest Teacher's Book: English for the Hotel Industry by Francis O'Hara

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.

Product Details

ISBN-13: 9780521776882
Publisher: Cambridge University Press
Publication date: 09/26/2002
Series: Be My Guest Series
Pages: 66
Product dimensions: 8.39(w) x 10.59(h) x 0.31(d)

Table of Contents

1 Introductions 2 The Check-in 3 The hotel bedroom 4 The bathroom, the porter 5 Services in the hotel 6 Location of facilities 7 Room services 8 Problems and solutions 9 Taking bar orders 10 In the restaurant (1) 11 In the restaurant (2) 12 Interesting places to visit 13 Enquiries 14 Using the phone 15 The check-out Personal job files Speaking practice Tapescripts Verb list

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews