In forty-two succinct, surprising essays, legendary scholar Henry Mintzberg brings management down from the clouds and onto solid ground.
If you're like most managers and things keep you up at night, now you can turn to a book that's designed especially for you! But you won't find talking rabbits or princesses here. (There is a cow, but it doesn't jump.) Henry Mintzberg has culled forty-two of the best posts from his widely read blog and turned them into a deceptively light, sneakily serious compendium of sometimes heretical reflections on management.
The moral here is this: managers need to leave their castles and find out what's actually going on in their kingdoms. And like real bedtime stories, these essays have metaphors galore. So prepare to grow strategies like weeds and organize like a cow. Discover the maestro myth of managing, find the soft underbelly of hard data, and learn why downsizing is bloodletting and your board should be a bee. Mintzberg writes, "Just try not to be outraged by anything you read, because some of my most outrageous ideas turn out to be my best. They just take a while to become obvious."
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About the Author
Henry Mintzberg is Cleghorn Professor of Management Studies at McGill University in Montreal, the winner of awards from the most prestigious academic and practitioner institutions in management (Harvard Business Review, Academy of Management, Association of Management Consulting Firms, and others), and the recipient of twenty honorary degrees from around the world. He is the author or coauthor of fifteen books, including Managers Not MBAs, Strategy Safari, and The Rise and Fall of Strategic Planning, and is a founding partner of CoachingOurselves.com.
Table of Contents
Good Evening 1
About This Storyteller
The Tooth Fairies
1 Stories of Managing
Managing Scrambled Eggs
The Maestro Myth of Managing
Managing to Lead
Selecting the Flawed Manager
The Epidemic of Managing without Soul
Managing in the Age of the Internet
Decision-Making: It's Not What You Think
Growing Strategies Like Weeds in a Garden
2 Stories of Organizing 37
Organizing Like a Cow
Community ship beyond Leadership
Networks Are Not Communities
Transformation from the Top? Or Engagement on the Ground?
Species of Organizations
Why Do We Say "Top Management" but never "bottom management"?
Enough of Silos? How about Slabs?
Manageable and Unmanageable Managing
The Board as Bee
3 Stories of Analyzing 73
Analyst: Analyze Thyself
Ye Gods: An Efficient Orchestral
What Could Possibly Be Wrong with "Efficiency"? Plenty.
The Soft Underbelly of "Hard Data"
The Tricky Task of Measuring Managing
Evidence and Experience in Management, Medicine, and More
How National Happiness became gross
4 Stories about Development 97
MBAs as CEOs: Some Troubling Evidence
Engage Managers Beyond Administration ("emba")
Don't Just Sit There…
5 Stories in Context 119
Managing Family Business
Global? How about Worldly?
Who Can Possibly Manage a Hospital?
Managing Government, Governing Management
6 Stories about Responsibility 137
A CEO's Letter to the Board-long overdue
"Downsizing" as Twenty-First-Century Bloodletting
Productive and Destructive Productivity
The Scandal That Is a Syndrome
Please Welcome CSR 2.0
7 Stories for Tomorrow 155
The Extraordinary Power of Ordinary Creativity
Customer Service or serving customers?
Enough of MORE: Better Is Better
Be Good: The Best is Too Low a Standard
Rise and Shine!