Benefits Realization from Information Technology

by C. Ashurst

Overview

Drawing on the author's recent and ongoing research this book explores how to build the organizational capability to realise the strategic potential of information technology. It tackles the gap between theory and practice and how to gain wider adoption of successful socio-technical and benefits-driven approaches to investments in IT.

Product Details

ISBN-13:	9780230289598
Publisher:	Palgrave Macmillan UK
Publication date:	11/01/2011
Edition description:	2012
Pages:	199
Product dimensions:	5.50(w) x 8.60(h) x 0.80(d)

About the Author

COLIN ASHURST Senior Fellow in Information Systems and Business Transformation in the Business School at the University of Durham, UK. His research interests focus on realizing benefits from IT through business innovation and change. His teaching is directly linked to his research and also builds on his 25 years professional experience as a chartered accountant, consultant and IT manager.

Table of Contents

Introduction Foundations – Insights from Previous Work Benefits Realization Capability Insights into Current Adoption of Benefits-driven Approaches Succeeding with Benefits Realization The Challenges of Benefits Realization Benefits Realization from the IT Portfolio Building the Capability Big Picture – the Framework Evolved Through the Research Practices in Practice - New Making a Difference – First Steps in a Change Programme Lessons Learned – Reflections on Research Methods Looking Ahead – Implications and Opportunities