Building the Core Competencies of Change: A Guide to Coaching in Organizations

by Sandra L. Stewart

Overview

How do you build the capacity for change in yourselves and your organizations?
What is coaching powerfully, and how does it teach people to grow and learn?
How do you build coaching programs aligned with organizational strategy?
With examples of coaching programs from around the world, Building the Core Competencies of Change • exposes the underlying emotions, values, and mindsets that can thwart or empower change; • explains the techniques of coaching that build the competencies for growth and change; • provides examples of organizations that catalyzed change with the use of strategic coaching programs; and • outlines the coaching types, tools, and models used to build core competencies of change in individuals, teams, and whole organizations.

Product Details

ISBN-13:	9781642252538
Publisher:	Advantage Media Group, Inc.
Publication date:	11/23/2021
Pages:	264
Sales rank:	472,142
Product dimensions:	6.25(w) x 9.00(h) x 1.00(d)

About the Author

SANDRA L. STEWART is an executive coach and consultant with experience in hundreds of for-profit, nonprofit, and government organizations with her company, SLS Coaching & Consulting. She has taught leadership development at the University of Maryland Robert H. Smith School of Business and is a coaching instructor for ICF-accredited coach training programs at American University. She reviews ethics cases around the world as a member of the International Coaching Federation Independent Review Board. She received her BA from Colgate Universityand an MBA from Columbia UniversityBusiness School. She worked for international companies including Johnson & Johnson and Ferrero N.A., where she managed new products. She has two children and three stepchildren and lives with her husband in Washington, DC.

Table of Contents

Introduction 1

Annotated Table of Contents 5

Definitions 9

Chapter 1 Coaching for Optimizing Organizations, Building Competitive Advantage, and Enhancing Societal Change 15

Chapter 2 Emotions and Values in the Workplace 39

Chapter 3 The Human Challenge in Change 55

Chapter 4 Human Challenge Coaching: More Than Behavioral Change 75

Chapter 5 The Seven Competencies of Human Challenge Coaching 95

Chapter 6 Coaching in Organizations: The Seven factors for Effective Coaching in Organizations 125

Chapter 7 Seven Coaching Types for Organizations 143

Chapter 8 Techniques and Technology Tools for Aligning Coaching to Organization Outcomes 159

Chapter 9 Coaching Program Impact Models and Examples 177

Chapter 10 Putting It in Action: The Coaching Program Strategy 195

Chapter 11 Looking into the Future 225

Appendix 239

Endnotes 241

Acknowledgments 245

About the Author 247

Editorial Reviews

As the pace of change accelerates, navigating change in the competitive marketplace has never been more important. This book presents a primer on the state of the art of best practices in coaching and provides tools to chart the course. It is a treasure trove of information to help you understand the challenges, what gets in the way, what’s at stake, and the opportunity of what is possible when change is approached in a thoughtful, strategic, people-centered manner. Bravo! —Carole Dickert-Scherr, former vice president, Human Resources, PBS

Sandi Stewart’s keen insights into coaching have helped organizations of all kinds develop leaders and unlock untapped value. Her model for building the core competencies of change inspired a critical portion of my doctoral dissertation focused on strengthening nonprofit board governance through the strategic use of coaching and coaching skills. —Dr. Christopher Currens, federal training officer, executive coach, leadership development consultant

Coaching has evolved over the past two decades from an intervention designed to unlock individual potential to a strategic tool to create competitive advantage for organizations. Sandi Stewart offers compelling insights and actionable steps with refreshing personal honesty and present-day examples that will help companies and leaders unleash the power of coaching in organizational transformation. —Christopher Brookfield, principal, Heidrick & Struggles; director, Leadership Coaching for Organizational Performance

Building the Core Competencies of Change brings focus to the reality and promise of strategic coaching programs in leading the way toward a more sustainable future. Creating a workforce that thrives in change through accessing purpose and optimism is the primary leverage point organizations have to meet the challenge of balancing humanity with the demand for productivity. This book will be on your shelf, dog-eared and highlighted as a reference, for years to come. —Janet Harvey, International Coaching Federation global board member

I am thrilled to have a resource that clearly defines the organizational benefits of coaching and outlines strategic models for success. In her coaching and through this book, Sandi shares how to develop competencies for change and explains the importance of values and emotions. I admire Sandi’s ability to help others understand the opportunities for change and translate those into meaningful organizational and personal goals. This book is definitely a must-read for leading change and embracing the benefits of coaching! —Jacqueline Basile, vice president and chief Human Resources officer, The Brookings Institution

Sandra Stewart has drawn on her extensive experience as a coach and consultant to create a comprehensive overview of how to integrate coaching into organizational strategy. She demonstrates how organizations can move toward a more open and curious mindset that thrives in change. Her detailed summary of the various types, tools, and models of coaching informs how to develop a comprehensive and effective program to support an organization’s most crucial resource: its people. —Kathy Taberner, coauthor, The Power of Curiosity: How to Have Real Conversations that Create Collaboration, Innovation and Understanding

Building the Core Competencies of Change should be required reading, not only for those in the C-suite, but for employees at all levels. Sandi Stewart is one of the finest coaches I’ve encountered in my four decades of professional experience. In Building the Core Competencies of Change, Sandi shares highlights from her rich trove of experience and ties what she’s learned to easily understood, actionable items for the reader. Sandi’s personal warmth and humility are apparent throughout, making Building the Core Competencies of Change a fun and fast read. Whether you read it in one sitting or a chapter at a time over a longer period, you will want to keep this valuable resource close at hand so you can refer back to it over and over as you navigate the quickening pace of change in the twenty-first century workplace. —Bob Fleshner, former CEO, UnitedHealthcare of the Mid-Atlantic

This book is a must-read for those who want future-ready organizations where personal fulfillment and organizational performance harmoniously produce results. The social contract between employee and employer is evolving, and Building the Core Competencies of Change provides wisdom, expertise, and advice for leaders and organizational influencers on how to successfully navigate this change. The book provides proven frameworks and tools that can equip leaders with the mindsets, behaviors and a sense of purpose to guide and, most importantly, ignite change. —Dr. Philipia Hillman, vice president, Talent and Client Experience, THRUUE

Coaching programs for leaders in higher education have the power to build capacity for change that is very much in demand at today’s academic institutions. As traditional models evolve to meet needs in a volatile, uncertain, complex, and ambiguous world, the competencies of flexibility, resilience, and a growth mindset have become the gateway to fulfilling the university’s mission to society. The approaches and benefits of coaching programs outlined in Sandi’s work detail the elements that enable college and university faculty and administrators to form the communities of innovation that will create the future state of higher education in the US. —Sheila Way, director, HR Processes and Human Resources, American University

Building the Core Competencies of Change is a timely, powerful guide for leaders to use the techniques of coaching to support change in their organizations. It is particularly relevant in the current environment, where organizations and the people who work in them need to adapt to evolving demands in their marketplaces and workforces. The book is clear, practical, and easy to read. Sandi brings her wealth of coaching experience to illustrate key concepts and provide a guide to understanding and applying coaching. A great resource for executives looking to raise the performance of their organizations in a time of change. —Christine Yamamoto, former Americas Tax Practice talent leader, Ernst & Young, LLP

Whether you are an executive looking to create an organization ready to respond to the complex and changing world, a coaching program manager trying to establish a coaching program that supports your organization’s strategy, or a coach who wants to make sure your work with leaders has maximum impact on their organization, this book is for you. Full of concrete, practical tools and mindsets, Building the Core Competencies for Change speaks to the future of coaching as an important enabler for organizational and societal change. —Bill Pullen, MCC, academic director, Institute for Transformational Leadership, Georgetown University

From the Publisher