Capturing Solutions for Learning and Scaling Up: Documenting Operational Experiences for Organizational Learning and Knowledge Sharing

by Steffen Soulejman Janus

Overview

Is your organization missing important lessons from its operational experiences? This step-by-step guide shows you how to systematically capture such knowledge and use it to inform decision making, support professional learning, and scale up successes. The captured lessons—knowledge assets, the central element needed for learning—are consistently formatted documents that use operational experience to answer a specific question or challenge. The guide describes how to create and use knowledge assets in five steps: (1) identify important lessons learned by participants, (2) capture those lessons with text or multimedia documents, (3) confirm their validity, (4) prepare them for dissemination, and (5) use them for sharing, replication, and scaling up. Included tools, templates, and checklists help you accomplish each step.

Product Details

ISBN-13:	9781464811142
Publisher:	World Bank Publications
Publication date:	06/28/2017
Pages:	124
Product dimensions:	7.50(w) x 9.25(h) x 0.27(d)

About the Author

The World Bank came into formal existence in 1945 following the international ratification of the Bretton Woods agreements. It is a vital source of financial and technical assistance to developing countries around the world. The organization's activities are focused on education, health, agriculture and rural development, environmental protection, establishing and enforcing regulations, infrastructure development, governance and legal institutions development. The World Bank is made up of two unique development institutions owned by its 185 Member Countries. The International Bank for Reconstruction and Development (IBRD) focuses on middle income and creditworthy poor countries and the International Development Association (IDA), which focuses on the poorest countries in the world.

Table of Contents

About This Guide v

Acknowledgments vii

About the Author viii

Introduction 1

Step 1 Identification 9

Step 2 Capturing 19

Step 3 Validation 37

Step 4 Formatting 45

Step 5 Packaging for Learning and Scaling Up 51

Appendixes 63

Glossary 112

References 116